Senior Site Reliability Engineer

Order.co

Senior Site Reliability Engineer at Order.co to ensure reliable and scalable software systems. Collaborate with the Platform team while maintaining operational efficiency and infrastructure excellence.

Posted 5/27/2026full-timeRemote • New York • 🇺🇸 United StatesSenior💰 $175,000 - $200,000 per yearWebsite

Tech Stack

Tools & technologies

AWSCloudDistributed SystemsKubernetesLinuxMicroservicesRubyRuby on RailsTerraform

About the role

Key responsibilities & impact

Ensure software systems are reliable, scalable, performant, and operationally efficient
Design, build, and operate highly available, scalable, and fault-tolerant infrastructure and platform services
Define and maintain service level objectives (SLOs), service level indicators (SLIs), and error budgets across platform systems
Lead incident response efforts for complex production outages; drive root-cause analysis and long-term remediation actions
Develop infrastructure automation and self-service tooling to reduce operational toil and improve engineering velocity
Build and maintain CI/CD pipelines, deployment automation, and release engineering workflows
Design and maintain comprehensive monitoring, logging, tracing, and alerting systems for distributed services

Requirements

What you’ll need

Strong foundation in computer science fundamentals: data structures, algorithms, and system design
Familiarity with building production-grade applications and services using Ruby and Ruby on Rails
Deep expertise with Linux systems administration and production troubleshooting
Strong experience operating cloud infrastructure at scale, particularly within AWS environments
Experience with Kubernetes, container orchestration, and cloud-native infrastructure patterns
Proficiency with infrastructure as code tools such as Terraform or CloudFormation
Expertise designing and operating CI/CD pipelines and deployment automation systems
Deep understanding of observability tooling including Datadog, OpenTelemetry, or similar platforms
Strong knowledge of distributed systems reliability patterns including redundancy, failover, autoscaling, rate limiting, and graceful degradation
Experience supporting distributed microservices architectures and event-driven systems

Benefits

Comp & perks

Competitive compensation including base salary, bonus, and equity
Employer-sponsored 401(k) with match
Comprehensive medical, dental, and vision coverage
Flexible time off and hybrid work environment

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

RubyRuby on RailsLinux systems administrationAWSKubernetesTerraformCloudFormationCI/CD pipelinesinfrastructure automationobservability tooling

Soft Skills

leadershipincident responseroot-cause analysisproblem-solvingcommunication