Orchata

Operations

• Support your territory team of local general managers in their daily efforts to ensure that we have the proper direction for managing day-to-day operations
• Coach and develop team members in your sites to continue to improve while preparing them to take on new roles and responsibilities
• Develop a deep bench of talent by focusing on performance management and succession planning
• Track daily/weekly/monthly/quarterly/annual metrics to measure success and develop strategies to improve the experience that we deliver to our customers
• Develop and oversee upward reporting to ensure HQ leadership is connected to the field
• Serve as the liaison between department rollout, local territory execution, and other department leadership partners
• Acquire top talent through direct involvement in the interview, hiring, and onboarding process
• Ensure your sites are operating at appropriate staffing levels and anticipate needs
• Assist in the launch of new sites within your territory
• Regionally-based leader dedicated to their territory

Operations Consultant