Billing Supervisor

Orbiss Inc.

Billing Supervisor responsible for supervising client invoicing and ensuring compliance with financial policies. Collaborating with global teams in an international environment.

Posted 5/8/2026full-timeCasablanca • 🇲🇦 MoroccoMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

Flux

About the role

Key responsibilities & impact

Supervise the entire client billing cycle, from reviewing timesheets and analyzing work progress to issuing invoices
Manage billing onboarding for new clients: system and tool setup, review of engagement letters and payment terms, and creation of client profiles in systems
Prepare, review, and approve invoices to ensure accuracy and timely delivery
Ensure billing compliance with engagement letters, client agreements, and internal policies
Monitor timesheet completion, unbilled time, and billable expenses, and follow up with responsible parties
Control billing adjustments, write-offs, and corrections
Adopt a client-friendly approach in all billing interactions: responsiveness, clear communication, and consistent professionalism
Chase clients via the Upflow collections tool with diplomacy and firmness while preserving the commercial relationship
Respond to client emails and invoice-related requests within controlled timelines, ensuring no query goes unanswered
Escalate internally in a structured way (Partners, Management) when required
Track the status of billable work and aged balance reporting
Monitor accounts receivable and contribute to reducing payment delays
Coordinate internal and external communications related to billing queries and payment follow-up
Prepare regular reports related to billing, work progress, accounts receivable, and timesheets
Maintain rigorous control over invoicing, revenue tracking, and timesheet quality
Identify risks, inconsistencies, and opportunities for operational improvement
Ensure data reliability between Monday.com, billing tools, and reporting
Improve billing workflows and day-to-day operational efficiency
Collaborate with Accounting & Advisory, Tax, and Payroll teams
Participate in automation and tooling improvement projects
Propose and implement process improvements to reduce billing errors and cycle times

Requirements

What you’ll need

4+ years' experience in billing, financial operations, or revenue management
Foundational accounting knowledge, particularly the client cycle: ability to read and analyze a detailed AR aging summary and understand the accounting impact of invoice posting
Experience in a public accounting firm, consulting firm, law firm, or professional services environment is highly valued
Strong understanding of billing, collections, work-in-progress tracking, and operational flows
Ability to work to tight deadlines during close periods
Excellent Excel skills and strong agility with operational tools and systems
High level of rigor, strong organizational skills, and attention to detail
Naturally client-friendly attitude: ability to handle sensitive interactions (delays, disputes) with professionalism and diplomacy while preserving client relationships
Excellent written and verbal communication skills, including proficiency in English (for international clients and stakeholders)
Autonomy and proactivity: ability to identify issues and take initiative without waiting for instructions
Discretion and integrity in handling confidential financial data
Familiarity with QuickBooks, Upflow, and Monday.com is a plus

Benefits

Comp & perks

International exposure — work daily with teams based in the United States and Europe on international client engagements
Career progression — a structured path to expanded responsibilities, with regular managerial support and clear objectives
Modern environment — we invest in tools and automation so you can focus on value-added work rather than repetitive tasks
Competitive package — market-aligned compensation for Casablanca, health insurance, and flexible working arrangements
Stability and structure — a growing firm with solid processes, a high-performance culture, and a close-knit team

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

billingfinancial operationsrevenue managementaccounting knowledgeaccounts receivablework-in-progress trackingExceldata reliabilityprocess improvementsbilling compliance

Soft Skills

organizational skillsattention to detailclient-friendly attitudeprofessionalismdiplomacywritten communicationverbal communicationautonomyproactivitydiscretion