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Global Customer Operations Representative
OrbiaGlobal Customer Operations Representative managing export logistics and customer inquiries for Orbia Precision Agriculture Netafim. Handling orders and shipping processes with a focus on customer service.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in export logistics and account management, with a strong focus on customer service and the ability to manage multiple interfaces effectively. Proficient in data analysis and collaboration with global customers, ensuring timely execution of shipping processes.
Highest-signal resume keywords
Export Logistics ExperienceAccount ManagementProficiency in OutlookProficiency in ExcelHigh Customer Service Orientation
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Export LogisticsAccount ManagementData AnalysisShipping Process Management
Soft Skills
Strong Organizational SkillsAttention to DetailAbility to Work Independently
Tools & Technologies
SAP SystemMicrosoft Office
Industry Keywords
Global CustomersSales DocumentsExport DocumentsCollaboration with Interfaces
About the role
Key responsibilities & impact- Direct management of activities with the company's global customers
- Addressing all customer needs and inquiries
- Handling sales and export documents from the quotation stage to shipment execution
- Managing the shipping process with internal and external partners
- Gathering data, analyzing reports, and collaborating with various internal and external interfaces
Requirements
What you’ll need- Experience in export logistics and account management -Mandatory
- Experience working with global customers - Mandatory
- Proficiency in Outlook, Office, Excel - Mandatory
- Bachelor's degree in Logistics or another academic field - Advantage
- Familiarity with SAP system - Advantage
- High customer service orientation and ability to work independently
- Experience handling multiple interfaces and meeting deadlines
- Strong organizational skills, attention to details
- High proficiency in Hebrew and English.
Benefits
Comp & perks- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Remote work options