Sales Support Manager
Orbia
full-time
Posted on:
Location Type: Hybrid
Location: Chippenham • 🇬🇧 United Kingdom
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Responsible for managing and leading the back-office sales team in supporting the external sales teams and management for continued sales growth
- Identifying and implementing new ways of working to support and improve sales team effectiveness
- Manage and execute the SAMBA and Upstream Sales strategy through Northern Europe Territory
- Manage, maintain and improve the CRM for Northern Europe
- Positive engagement towards Health and Safety following all guidelines
- People leadership of a team of 2 Project Coordinators and 1 commercial report writer
- Management of the administration of opportunities within the CRM system to agreed criteria and KPIs
- Management and execution of Sales Excellence for Northern Europe
- Management and execution of CRM for Northern Europe
- Management of execution of Sales Strategy for Northern Europe
- Provide reporting for senior management
- Lead continual improvement plans for the function working closely with the Territory CRM Manager
- Perform won/loss analysis and lead win rate/win value improvement plans with regional managers
- Embrace, adhere and embed the SAMBA methodology
- Co-ordinate all SAMBA related administration and OC improvement plans
- Auditing of opportunity wins in-line with agreed criteria
- Ensure all reports/administration are factual, accurate and delivered on time
- Communicate regularly and widely at every level
- Conduct all activities compliant to legal, regulatory and company requirements
- Successfully manage all budgets within the role’s remit
- Other reasonable duties as assigned by line management
Requirements
- Experience of working in a leadership role in the building products and construction industry
- Demonstrable experience and detailed knowledge of core sales processes
- Demonstrable success of improving opportunity win rates
- CRM and Project Management proficiency
- Experience at operating within a highly driven Health and Safety environment
- Highly committed to and focused on accident prevention and incident reporting
- Some building products or construction industry experience
- Demonstrable results and a high achiever in a multi-national business or brand/market leader
- Excellent training, coaching and people management credentials
- Possesses sound strategic understanding and ability to make tactical decisions
- IT Literate in Microsoft packages, CRM Dynamics and SAMBA frameworks
- Demonstrates strong organisational and planning skills
- Excellent numerical, analytical and verbal reasoning skills
- Customer focused and market orientated with sound commercial awareness
- Develops and shares effective contacts, networks and partnerships
- Exercises confidentiality and discretion, where required
- Ability to deal with ambiguity
Benefits
- Competitive compensation and benefit package
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
sales processesopportunity win ratesCRM proficiencyproject managementnumerical skillsanalytical skillsverbal reasoning skillsstrategic understandingtactical decision makingaccident prevention
Soft skills
people leadershiptrainingcoachingorganizational skillsplanning skillscustomer focuscommercial awarenessnetworkingconfidentialitydealing with ambiguity