Artificial Intelligence

• Partner with teams across ORBCOMM to map existing processes, conduct stakeholder interviews, identify inefficiencies, and uncover high-impact automation opportunities in operations, customer service, engineering, finance, and beyond
• Quantify potential impact, build ROI models, and prioritize automation opportunities based on business value and feasibility
• Propose intelligent automation solutions leveraging agentic AI
• Build and deploy automation using the right tool for each use case
• Work closely with business stakeholders to ensure solutions meet their needs, train users, gather feedback, and drive adoption across the organization
• Collaborate with the AI Automation Engineer to translate business requirements into technical specifications and ensure successful implementation of complex solutions
• Track performance metrics, demonstrate ROI, and continuously improve automation solutions to maximize business value and user satisfaction
• Document processes, create user guides and training materials, and evangelize best practices for agentic AI and automation across the organization

AI Automation Business Specialist

Director, Conversational AI Agents

Senior Engineer, AI & ML

Head of AI Enablement – Enterprise Solutions

Head of AI Enablement – Consumer and Small Business Banking