QA Automation Engineer

• Partner with teams across ORBCOMM to map existing processes, identify inefficiencies, and uncover high-impact automation opportunities in operations, customer service, engineering, finance, and beyond.
• Design and implement sophisticated agentic AI solutions using frameworks like LangChain, AutoGen, CrewAI, or custom architectures—systems that can reason, make decisions, and execute complex multi-step workflows.
• Create reusable components, libraries, and frameworks that enable scaling automation across the organization.
• Design technical architectures for complex automation workflows.
• Connect AI agents with business systems including Salesforce, ServiceNow, databases, APIs, and custom applications.
• Implement solutions pragmatically—use code (Python, JavaScript, APIs) for complex requirements, low-code platforms (Power Automate, n8n) for rapid development, or no-code tools (Zapier, Make.com) when appropriate.
• Deploy and integrate ChatGPT, Claude, Microsoft Copilot, and other AI models into automation workflows.
• Partner with business teams and the AI Automation Business Specialist to understand requirements, translate them into technical solutions, and ensure successful implementation.
• Write clean, maintainable code. Implement proper error handling, logging, and monitoring. Ensure solutions are reliable, scalable, and performant.
• Document technical architectures, create developer guides, and share best practices with the team.
• Stay current with emerging AI frameworks and tools. Prototype new capabilities and push the boundaries of what's possible with intelligent automation.

Agentic AI Automation Engineer

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AI Automation Engineer