Staff Software Engineer, Real Time Analytics

Orb

Staff Software Engineer responsible for real-time analytics product design and implementation at Orb. Collaborating with various teams to enhance customer experiences with data-driven insights.

Posted 7/20/2026full-timeSan Francisco • California • 🇺🇸 United StatesLead💰 $195,000 - $265,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive experience in end-to-end product ownership, API design, and implementation, with a strong focus on customer engagement and business impact. Capable of shaping product roadmaps and collaborating effectively across teams to deliver high-quality solutions that meet contractual SLAs.

Highest-signal resume keywords

End-To-End Product OwnershipAPI DesignReal-Time Systems EngineeringCustomer EmpathyAttention to Detail

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Software EngineeringAPI DesignData ModelingProduct DesignAnalytics DevelopmentReal-Time SystemsLow-Latency TradeoffsProduct RoadmappingEntitlement ManagementSpend-Control Mechanisms

Soft Skills

CollaborationCustomer EngagementProblem-SolvingAdaptabilityAttention to Detail

Industry Keywords

Contractual Latency SLAsCustomer SuccessEnterprise SolutionsAI CustomersRevenue-Adjacent Products

About the role

Key responsibilities & impact

Own a product surface end to end — from customer conversations and product design through API design, implementation, and rollout
Design and ship alerting and analytics that are granular, flexible, and fast enough to carry contractual latency SLAs
Build the entitlement and spend-control primitives (credit balances, allocations, usage-percentage alerts, rate limits) that enforce against Orb's real billing state in real time
Shape the roadmap, primitives, and interfaces other teams build against — foundational decisions that are still open
Collaborate across PM, design, sales, and customer success, and work directly with enterprise and AI customers to turn their pain points into what we build

Requirements

What you’ll need

9+ years of software engineering experience, with a track record of owning products or systems end to end
Energized by ambiguity and ownership — you want a say in *what* gets built, not just *how*
Strong product instincts and genuine customer empathy; you like being close to customers and to the business impact of your work (this is revenue-adjacent, and people trust these numbers)
Comfortable designing APIs and data models that other teams and customers depend on
Enough systems depth to reason clearly about real-time and low-latency tradeoffs — this team leans product, but the engineering is real
Attention to detail across API design, product UX, and everything in between.

Benefits

Comp & perks

Excellent medical, dental, and vision insurance
One Medical membership
Unlimited PTO plus an additional week off between Christmas and New Year’s
401k plan
16-week paid parental leave with equity vesting
Commuter stipend
Catered lunches in the office
Annual learning & development stipend
Meaningful equity in the form of stock options