Oral Roberts University Alumni

International Education Counselor – Latin America

Oral Roberts University Alumni

full-time

Posted on:

Location Type: Office

Location: Tulsa • Oklahoma • United States

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About the role

  • The International Education Counselor will manage recruitment efforts for recruiting international prospective students to ORUs on-campus programs.
  • Performs recruitment and enrollment counselor functions for the international territory of Latin America (including Spain), developing intentional and engaged relationships with prospective international students and their families.
  • Works to assist prospective students with all aspects of their application, admission file, scholarships and financial guarantee, and visa immigration process.
  • Responds to all contacts received and initiates correspondence via e-mails, phone calls, text messages, online meetings, virtual events, social media, mailings, etc.
  • Tracks the success of marketing and recruitment efforts toward international students and their families.
  • Analyzes and categorizes interest levels of inquires received, rating the quality and validity of interest levels from various resources, determining what defines a potentially high-yielding, high-interest prospect versus one that is not.
  • Utilizes Salesforce, ORUs CRM system, to track and record interactions with students.
  • Uses other systems as required to manage student progress toward enrollment.
  • Contributes to the development of communication, marketing, and recruitment strategies in support of ORUs international goals.
  • Maintains a thorough knowledge of all ORU program options.
  • Manages travel itinerary to include conferences, churches, schools, alumni gatherings, ministry events and other assemblies that would be advantageous for recruitment.
  • Covers assignment for the purpose of networking with leaders of organizations, attending fairs, schools and ministries.
  • Serves as a guest speaker, discussing a variety of higher education topics including but not limited to scholarships, aspects of studying in an undergraduate, graduate or online program and particular financial concerns.
  • Coordinates all travel, lodging and paperwork requirements, including preparation and proper filing of the travel requisition, airfare requisition, vehicle requisition, flight itinerary and trip reports.
  • Serves as a representative for undergraduate on-campus programs to international markets, as well as a knowledgeable connector for other University international programs; including but not limited to, graduate, online, non-credit, partnership, missions, study abroad, etc.
  • Utilizes social media, Zoom, WhatsApp, etc. where appropriate to foster relationships with prospects during the recruitment cycle, keep students informed about needed steps to enroll and succeed at ORU, as well as other pertinent University policies, happenings, etc.
  • Conducts off-hour social media interactions with international prospects as needed.
  • Conducts research and personal development activities including attending seminars, and publication research to keep abreast of international education interests, market changes, new opportunities, etc.
  • Hosts online webinars and meetings for international students to promote ORU enrollment steps and create connections as necessary.
  • Other special projects and administrative duties as assigned by the AVP of International Student Relations or University administration.

Requirements

  • Bachelors degree preferred.
  • Minimum of two years of international missions, recruiting, or sales experience.
  • Use and understanding of a customer relationship management (CRM) database to track and engage with international student leads.
  • Experience working in a fast paced and highly collaborative environment.
  • Experience in a selling environment with goals/targets is desirable.
  • Must maintain a high level of confidentiality of information.
  • Maintains compliance with the Family Educational Rights and Privacy Act (FERPA) policy and its procedures.
  • Ability to fluently speak English and Spanish is required.
  • Highly desirable to also speak fluently in other local dialects representative of international territory region.
  • Computer experience should include MS Office and database or lead generation software.
  • Must have excellent organizational, oral, and written communication skills. and customer service skills.
  • Must have the ability to effectively deal with individuals from a variety of cultural backgrounds.
Benefits
  • Equal Employment Opportunity: Oral Roberts University promotes equal employment opportunities for all individuals regardless of differences in race, color, religion, sex, national origin, age, disability, or veteran status.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
customer relationship management (CRM)recruitingsalesdata analysismarketing strategiesapplication processingvisa immigration processevent coordinationpublic speakingbilingual communication
Soft Skills
organizational skillsoral communicationwritten communicationcustomer servicerelationship buildingcultural sensitivityconfidentialitycollaborationproblem-solvingtime management