Technical Product Manager

• Design and build request forms, workflows, and automation in TeamDynamix to streamline service delivery.
• Integrate systems like Oracle Identity Manager, HRMS, Microsoft 365, and ClickUp to create a connected service ecosystem.
• Collaborate with stakeholders to translate business needs into scalable service management solutions.
• Support service providers through onboarding, training, and mentoring as they adopt new tools and processes.
• Shift left by configuring conversational AI, automation, and self-service capabilities in TDX.

Enterprise Service Management Technical Product Owner

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Enterprise Service Management Technical Product Owner