Administer and optimize the Slate application system and CRM tools, including configuration, user access, and workflow design
Create, update, and disseminate training documentation for Slate users across campus
Collaborate with IT and external vendors to troubleshoot issues and implement system improvements
Support Graduate School programs in managing decisioning workflows and maintaining data integrity within Slate
Assist programs in using the Slate portal and other Slate tools to communicate application status and admission decisions
Oversee and monitor workflows for uploading and processing application materials (transcripts, statements, letters of recommendation)
Administer the Slate application fee waiver process and ensure accurate tracking
Provide training and guidance on creating and managing queries in Slate and CU-SIS for recruitment and admissions data analysis
Generate admissions and enrollment reports for the Graduate School and other campus stakeholders
Ensure accurate recording and tracking of application and admissions data across university systems
Serve as the primary point of contact for Graduate School application processes and technology; advise faculty and staff on Slate policies and best practices
Represent the Graduate School on committees related to admissions and Slate governance
Collaborate with leadership to develop tools and processes promoting a transparent and student-centered application experience
Attend academic program events and meetings related to recruitment, admissions, and application technology
Advise and provide operational support to academic programs for faculty review and application decisioning
Monitor academic program staff adherence to admission decisioning processes to ensure consistency and real-time accuracy of admissions data in Slate
Requirements
Bachelor’s degree from an accredited institution
4 years of professional experience with 2 years of professional experience working in an operational role within the Technolutions Slate platform
Option 1: A combination of education and related technical/military/paraprofessional experience may be substituted for a bachelor’s degree on a year for year basis
Professional experience in higher education admissions operations (preferred)
Experience creating and modifying queries and reports within the Technolutions Slate platform (preferred)
Familiarity with Oracle student information systems, Parchment, and OnBase (preferred)
Ability to communicate effectively, both in writing and orally
Ability to establish and maintain effective working relationships with employees at all levels throughout the institution
Ability to provide and receive constructive feedback
Outstanding customer service skills
Above-average experience with information technology and a willingness to learn new systems
Benefits
AMAZING benefits and exceptional amounts of holiday, vacation and sick leave!
Medical: Multiple plan options
Dental: Multiple plan options
Additional Insurance: Disability, Life, Vision
Retirement 401(a) Plan: Employer contributes 10% of your gross pay