Oracle

Case Manager, Intermediate – Principal

Oracle

full-time

Posted on:

Origin:  • 🇺🇸 United States • Colorado

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Salary

💰 $61,546 - $89,525 per year

Job Level

Lead

Tech Stack

Go

About the role

  • Conducts comprehensive assessments of patients’ FND, behavioral health, psychosocial needs, and risk factors when appropriate.
  • Develops individualized care plans in collaboration with patients, FND Program multidisciplinary team and outside care providers.
  • Assists with formulating patient-centered goals that address FND recovery, mental health needs, social determinants of health, and barriers to care.
  • Assists with overcoming barriers to attending visits in the FND Program.
  • Coordinates with medical providers, mental health professionals, social workers, and other healthcare teams to implement care plans.
  • Facilitates referrals to community resources, support services, and behavioral health programs (e.g., therapy, substance use treatment).
  • Monitor patient progress and adjust care plans, as necessary, including follow up calls and filling out FMLA paperwork.
  • Educates patients and families about available treatment options, coping strategies, and resources for managing FND.
  • Advocate on behalf of patients to ensure they receive appropriate care, services, and support.
  • Assist patients in accessing benefits, financial resources, and community services (e.g., housing, employment assistance).
  • Ensures all care coordination activities comply with organizational policies, HIPAA, and other relevant regulations.
  • Participates in quality and process improvement initiatives aimed at enhancing FND Program services and patient outcomes.
  • Informs FND Program Director and Business Manager of behavioral health service line budgetary and resource needs and works to develop sustainable resource management database.
  • Works closely with FND Program Clinic Coordinator to further develop and maintain statewide, FND Resource Collaborative.
  • Collaborates with FND Program faculty and staff to support or conduct local and national educational engagement activities and initiatives.
  • Participate in clinical research, quality, and process improvement initiatives; supervise trainees and support academic mission.

Requirements

  • Principal Professional: Bachelor's degree from an accredited institution.
  • Principal Professional: 3-5 years of experience in clinic case management, or highly related work.
  • Senior Professional: Bachelor's degree from an accredited institution.
  • Senior Professional: 2 years of experience in clinic case management, or highly related work.
  • Professional: Bachelor's degree from an accredited institution.
  • Professional: 1 year of experience in clinic case management, or highly related work.
  • For all levels an advanced degree (Masters or Doctorate) may be substituted for experience on a year for year basis if the degree is in a field of study directly related to the work assignment.
  • Prior experience working with families and caregivers.
  • Must be able to work cooperatively with all constituencies in the UCHealth Hospital, Department of Psychiatry, and Department of Neurology including Departmental Chair(s), Program Directors, and administrative staff.
  • Skills in risk assessment, including suicide and violence risk assessment. (Preferred)
  • CITI Certifications will be arranged prior to appointment. (Preferred)
  • Experience caring for functional neurological disorder (conversion disorder) or other somatic symptoms. (Preferred)
  • Prior experience delivering trauma-informed care. (Preferred)
  • Prior experience working in multidisciplinary teams. (Preferred)
  • Comfortable with public speaking. (Preferred)
  • Prior experience working within academic medical setting. (Preferred)
  • Prior experience delivering virtual treatment. (Preferred)
  • Familiar with federal and state programs and resources (e.g., Medicaid). (Preferred)
  • Member of Functional Neurological Disorders Society and National Society of Social Work (Preferred)