Optus

Senior Project Coordinator

Optus

full-time

Posted on:

Location Type: Remote

Location: Argentina

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Job Level

Senior

About the role

  • Assist in the development and review of project SOW’s
  • Develop project plans and schedules necessary for the successful completion of projects and rollouts
  • Negotiate, schedule and coordinate project resources as needed, leveraging Optus resources whenever possible
  • Place and/or coordinate equipment and material orders and shipments needed for projects
  • Manage project scope, create change orders when needed and gain customer approvals prior to authorizing additional work
  • Conduct conference calls with customers and vendors to update project progress and status
  • Take necessary action to keep projects on schedule and on budget
  • Gather all project documentation, deliverables and project costs to ensure proper costing and customer invoicing to complete a project
  • Develop internal process documentation and external customer documentation
  • Develop opportunities to improve the pre or post project/installation processes
  • Possess an in-depth understanding of customer specific account requirements
  • Coordinate complex new or move, add, changes for carrier services if needed
  • Handles complex scopes of work, issues, or customer challenges; escalates to Management if needed
  • Serve as mentor/trainer for team members as assigned by Management
  • Model appropriate behavior in regards to Optus’ Core Values and Code of Ethics policies and supports Optus’ team approach to quality to drive Optus forward
  • Other duties or tasks as assigned by management

Requirements

  • College degree preferred or equivalent experience
  • 5+ years of project coordination or project management experience in the telecommunications industry.
  • Experience utilizing Microsoft Office products including Word, Excel, PowerPoint, Visio, Project and Outlook
  • Strong attention to detail and great organizational skills
  • Strong negotiation skills
  • Must be a team player with a positive attitude and able to demonstrate excellent customer service skills
  • This position requires the successful candidate to be able to multi-task, work within externally developed deadlines, and respond promptly and efficiently to change.
Benefits
  • Competitive Pay with bonus opportunities
  • 401(k)
  • 401(k) matching
  • AD&D insurance
  • Dental insurance
  • Disability insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Professional development assistance
  • Referral program
  • Tuition reimbursement
  • Vision insurance
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
project managementproject coordinationchange order managementcostingdocumentation developmenttelecommunications experienceschedulingresource negotiation
Soft Skills
attention to detailorganizational skillsnegotiation skillsteam playercustomer servicemulti-taskingpositive attitude