Implementation Project Lead – ITRC

Optro

Implementation Project Lead managing all aspects of IT compliance solutions for Optro. Guiding customers from sales handoff to system go-live with deep product knowledge and project management skills.

Posted 6/24/2026full-timeRemote • 🇺🇸 United StatesSenior💰 $90,400 - $113,000 per yearWebsite

Tech Stack

Tools & technologies

Cyber Security

About the role

Key responsibilities & impact

Develop a deep knowledge of our product, and help customers through the implementation lifecycle from kickoff, through design and user acceptance testing
Gather and interpret customer requirements across compliance, IT compliance, and cybersecurity workflows, and configure Optro solutions to meet customer needs.
Serve as a project manager for small, medium, and large Optro implementation projects
Advise customers on implementation best practices related to compliance frameworks and controls, risk assessments, evidence collection, issue management, and program operationalization.
Maintain project status and manage client and internal resources to complete project deliverables

Requirements

What you’ll need

3+ years of experience in IT compliance, cybersecurity, IT audit, internal audit, external audit, risk management, or GRC, with direct involvement in implementing, configuring, or rolling out audit, risk, compliance, or cybersecurity systems
Experience with compliance frameworks or security standards such as SOC 2, ISO 27001, NIST, PCI, HIPAA, or similar frameworks is a plus
Strong consultative skills, with the ability to guide customers through complex requirements, ask thoughtful questions, help them clarify objectives, and translate their needs into practical implementation decisions
Ability to build trust quickly with customers and guide them with confidence, patience, and sound judgment
Comfortable and thrives in a fast-paced environment and able to prioritize work, which requires constant learning and adaptability
Excellent interpersonal, verbal, and written communication skills, with emphasis on phone, email, and online communications
Ability to connect at all levels of the organization using diplomatic communication, influence, and negotiation skills
Excellent time management skills and ability to manage multiple projects simultaneously
Strong problem-solving, analytical, and organizational skills
Ability to manage own workload with limited oversight
Intermediate to expert Excel skills
Bachelor’s Degree in Computer Science, Information Systems, Cybersecurity, or a related field is a plus

Benefits

Comp & perks

Launch a career at one of the fastest-growing SaaS companies in North America and EMEA!
Live your best life (LYBL)! $200/mo for anything that enhances your life
Comprehensive employee health coverage
401(k) with company match
Competitive compensation & bonus program
Flexible vacation (exempt) / Accrued vacation (non-exempt)
Time off for your birthday & volunteering
Employee resource groups
Opportunities for team and company-wide get-togethers!
Parental Leave

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

IT compliancecybersecurityIT auditinternal auditexternal auditrisk managementGRCcompliance frameworksExcel

Soft Skills

consultative skillsinterpersonal skillscommunication skillstime managementproblem-solvinganalytical skillsorganizational skillsadaptabilitytrust buildingnegotiation skills