Senior Business Intelligence Analyst, Training & Enablement

Optro

. Material Creation: Design and produce comprehensive training and enablement materials, including technical documentation, video walkthroughs, and step-by-step 'How-To' guides.

Posted 4/28/2026contractRemote • California • 🇺🇸 United StatesSenior💰 $35 - $45 per hourWebsite

Tech Stack

Tools & technologies

SQLTableau

About the role

Key responsibilities & impact

Material Creation: Design and produce comprehensive training and enablement materials, including technical documentation, video walkthroughs, and step-by-step 'How-To' guides.
Evergreen Process: Develop and manage a lifecycle process to ensure all training materials remain accurate and up-to-date as the migration evolves and new features are released.
Curriculum Leadership: Lead structured training sessions for different cohorts, ranging from executive stakeholders to power users and data analysts.
Technical Coaching: Act as a subject matter expert to teach internal resources about data and BI best practices. This includes practical instruction on data modeling, relationship logic (how data joins work), and efficient query structures.
Product Analyst Lens: Evaluate user needs to determine how the new BI platform can best solve specific business problems, providing proactive recommendations on data structure and visualization.
Office Hours: Lead regular 'Office Hours' sessions to provide a forum for customers to ask questions, troubleshoot specific reporting challenges, and receive live coaching.
Informational Sessions: Conduct webinars and informational workshops for customers to showcase the benefits of the modern stack and provide updates on the migration roadmap.
Feedback Loop: Collect and synthesize user feedback to share with the Data Engineering and Product teams to influence the future state of our analytics tools.

Requirements

What you’ll need

Experience: 3+ years in Business Intelligence, Analytics Engineering, or Technical Training. Proven experience with BI migrations is highly preferred.
Technical Skills: Proficient in SQL and experienced with modern BI tools (Sigma preferred; Power BI, Tableau, or Looker experience is applicable).
Data Foundations: Understanding of data warehousing concepts (Snowflake) and data model architecture (joins, schemas, and modeling).
Communication: Exceptional ability to explain complex, technical ideas clearly to both technical and non-technical audiences.
Empathy & Patience: A passion for teaching others and a service-oriented mindset toward customer success.
Tools: Familiarity with version control and documentation management is a plus.
Experience teaching research concepts or data analysis in a business or academic context is a strong bonus.

Benefits

Comp & perks

perks may vary based on eligibility/location

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

SQLdata modelingrelationship logicquery structuresdata warehousingdata model architectureBI migrationsdata analysistechnical documentationtraining materials

Soft Skills

communicationempathypatienceteachingcustomer successleadershipcoachingfeedback synthesispresentationproblem-solving