Global Employee Relations Manager

Optro

. Lead the implementation and management of employee relations workflows to ensure a consistent, scalable framework that reinforces our high-performance culture across different regions.

Posted 4/25/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $105,600 - $145,200 per yearWebsite

About the role

Key responsibilities & impact

Lead the implementation and management of employee relations workflows to ensure a consistent, scalable framework that reinforces our high-performance culture across different regions.
Manage the end-to-end process for investigations and performance cases, providing specialized support to People Business Partners (PBPs) to ensure consistent outcomes.
Maintain a deep understanding of labor laws in our expanding key operating regions, including UK grievance/disciplinary procedures, EMEA Works Councils, and California-specific regulations.
Assist with the company’s growth into new markets by applying ER and labor law expertise to localized needs.
Utilize ER data to identify trends and derive insights, proactively seeing around corners to address potential issues before they escalate.
Collaborate with the L&D team to deliver training to managers on ER best practices, managing performance concerns, and local compliance requirements.

Requirements

What you’ll need

Proven experience managing employee relations on a global scale, with a strong grasp of international labor laws.
Strong experience conducting investigations with a high degree of empathy, objectivity, and discretion.
Familiarity with US, EMEA, and APAC labor law, including UK-specific grievance/disciplinary procedures and experience navigating consultation processes (e.g., Works Councils in EMEA).
Ability to navigate complex, ambiguous situations by balancing legal risks with cultural impact, consistently making objective decisions that uphold our high-performance standards.
Ability to translate complex legal requirements into actionable advice, and comfortable delivering difficult news or coaching senior leaders through sensitive issues.
Experience working within a fast-growing SaaS or tech company.

Benefits

Comp & perks

Launch a career at one of the fastest-growing SaaS companies in North America and EMEA!
Live your best life (LYBL)! $200/mo for anything that enhances your life
Comprehensive employee health coverage
401(k) with company match
Competitive compensation & bonus program
Flexible vacation (exempt) / Accrued vacation (non-exempt)
Time off for your birthday & volunteering
Employee resource groups
Opportunities for team and company-wide get-togethers!
Parental Leave

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

employee relations managementinvestigationslabor law expertisedata analysisperformance managementcompliance requirementsgrievance proceduresdisciplinary proceduresconsultation processesSaaS experience

Soft Skills

empathyobjectivitydiscretiondecision makingcommunicationcoachingproblem solvingcultural awarenessadaptabilitycollaboration