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About the role
Key responsibilities & impact- Develop Optro’s performance philosophy. Shift from "compliance-based reviews" to "impact-based conversations" (e.g., continuous feedback, and bi-annual formal check-ins).
- Partner with PBPs to lead calibration sessions, ensuring performance ratings are equitable, bias-free, and consistent across different regions and functions.
- Create the "How-To" for leaders—equipping them to have difficult performance radical-candor conversations and to set high-bar expectations.
- Implement a global talent assessment model (e.g., 9-Box) to identify high-potential employees.
- Build and maintain the "bench" for critical roles, ensuring we have a clear internal pipeline.
- Design "High-Potential Programs" to retain and grow our top 5–10% of talent.
- Collaborate with the Comp/Total Rewards team to ensure performance ratings directly and transparently influence merit increases, bonuses, and equity grants.
- Define the criteria for "Readiness" vs. "Performance" to ensure promotions are based on future capability, not just past tenure.
- Partner with PBPs to define what "Good," "Great," and "Exceptional" look like for every job family.
- Build visual career paths so every employee at every level knows exactly what skills they need to reach the next "rung" of the ladder.
Requirements
What you’ll need- 7+ years in Talent Management or HRBP roles, with a proven track record of designing performance systems for high-growth global companies.
- Ability to spot "potential" beyond just "current performance."
- High EQ; able to challenge a senior leader on their team’s ratings while maintaining a strong partnership.
- Comfortable using talent data to predict turnover risks and identify "leadership gaps."
- Preference for candidates with Workday Talent experience.
- Ability to navigate complex, ambiguous situations by balancing legal risks with cultural impact, consistently making objective decisions that uphold our high-performance standards.
- Ability to translate complex legal requirements into actionable advice, and comfortable delivering difficult news or coaching senior leaders through sensitive issues.
- Experience working within a fast-growing SaaS or tech company.
Benefits
Comp & perks- Launch a career at one of the fastest-growing SaaS companies in North America!
- Live your best life (LYBL)! $200/mo for anything that enhances your life
- Comprehensive employee health coverage (all locations)
- 401K with match (US) or pension with match (UK)
- Competitive compensation & bonus program
- Flexible Vacation (US exempt & CA) or 25 days (UK)
- Time off for your birthday & volunteering
- Employee resource groups
- Opportunities for team and company-wide get-togethers!
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
talent managementperformance systems designglobal talent assessment9-Box modelhigh-potential programsdata analysisperformance ratingsmerit increasesleadership gap identificationlegal compliance
Soft Skills
high emotional intelligenceradical candordifficult conversationspartnership buildingobjective decision makingnavigating ambiguitycoachingcommunicationconflict resolutionstrategic thinking