Performance and Talent Manager

Optro

Performance and Talent Manager designing and implementing performance management frameworks for Optro's global teams. Collaborating with HR leaders to foster high-potential talent development.

Posted 4/23/2026full-timeRemote • 🇺🇸 United StatesSeniorLead💰 $105,600 - $145,200 per yearWebsite

About the role

Key responsibilities & impact

Develop Optro’s performance philosophy. Shift from "compliance-based reviews" to "impact-based conversations" (e.g., continuous feedback, and bi-annual formal check-ins).
Partner with PBPs to lead calibration sessions, ensuring performance ratings are equitable, bias-free, and consistent across different regions and functions.
Create the "How-To" for leaders—equipping them to have difficult performance radical-candor conversations and to set high-bar expectations.
Implement a global talent assessment model (e.g., 9-Box) to identify high-potential employees.
Build and maintain the "bench" for critical roles, ensuring we have a clear internal pipeline.
Design "High-Potential Programs" to retain and grow our top 5–10% of talent.
Collaborate with the Comp/Total Rewards team to ensure performance ratings directly and transparently influence merit increases, bonuses, and equity grants.
Define the criteria for "Readiness" vs. "Performance" to ensure promotions are based on future capability, not just past tenure.
Partner with PBPs to define what "Good," "Great," and "Exceptional" look like for every job family.
Build visual career paths so every employee at every level knows exactly what skills they need to reach the next "rung" of the ladder.

Requirements

What you’ll need

7+ years in Talent Management or HRBP roles, with a proven track record of designing performance systems for high-growth global companies.
Ability to spot "potential" beyond just "current performance."
High EQ; able to challenge a senior leader on their team’s ratings while maintaining a strong partnership.
Comfortable using talent data to predict turnover risks and identify "leadership gaps."
Preference for candidates with Workday Talent experience.
Ability to navigate complex, ambiguous situations by balancing legal risks with cultural impact, consistently making objective decisions that uphold our high-performance standards.
Ability to translate complex legal requirements into actionable advice, and comfortable delivering difficult news or coaching senior leaders through sensitive issues.
Experience working within a fast-growing SaaS or tech company.

Benefits

Comp & perks

Launch a career at one of the fastest-growing SaaS companies in North America!
Live your best life (LYBL)! $200/mo for anything that enhances your life
Comprehensive employee health coverage (all locations)
401K with match (US) or pension with match (UK)
Competitive compensation & bonus program
Flexible Vacation (US exempt & CA) or 25 days (UK)
Time off for your birthday & volunteering
Employee resource groups
Opportunities for team and company-wide get-togethers!

ATS Keywords

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Hard Skills & Tools

talent managementperformance systems designglobal talent assessment9-Box modelhigh-potential programsdata analysisperformance ratingsmerit increasesleadership gap identificationlegal compliance

Soft Skills

high emotional intelligenceradical candordifficult conversationspartnership buildingobjective decision makingnavigating ambiguitycoachingcommunicationconflict resolutionstrategic thinking