Director of Operations

Option Care Health

Director of Operations overseeing operational performance and patient care delivery at Option Care Health. Ensuring compliance, financial performance, and team development across branches.

Posted 7/30/2026full-timeNashville • Tennessee • 🇺🇸 United StatesLead💰 $122,904 - $204,849 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong operational leadership with a focus on patient safety, service quality, and financial performance. Proven ability to manage P&L, optimize supply chain, and ensure compliance with regulations while fostering team development and engagement.

Highest-signal resume keywords

Operational Performance ManagementP&L ManagementTeam Leadership and DevelopmentRegulatory ComplianceCustomer Service Excellence

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Budget DevelopmentSupply Chain OptimizationPatient RegistrationError ProofingComplex Problem Solving

Soft Skills

Team BuildingMotivating StaffEngagement and Retention

Tools & Technologies

Office Suite

Industry Keywords

Patient CarePharmacy OperationsAccreditation StandardsMarket DevelopmentFinancial Performance

About the role

Key responsibilities & impact

Oversees operational performance of the branch including efficient, effective and high quality delivery of services and patient care.
Ensures patient safety and satisfaction through direct management of pharmacy dispensing operations and nursing.
Ensures error proofing for pick, pack and ship operations.
Partners with Regional Director, Sales to drive market development and execute market based sales strategy.
Drives financial performance of the local office through supply chain/inventory optimization, managing controllable expenses, reducing bad debt (claims on hold) and accurate patient registration and onboarding.
Ensures compliance with local and federal regulations, accreditation standards and corporate policies to drive effectiveness and consistency in operations.
Builds a cohesive, service-oriented team through recruitment, training and development, engagement and retention of qualified team members.
Maintains a work environment in which staff will succeed and grow in their professional development and contribute to the overall success of Option Care.
Overall revenue accountability in a single location of up to $40 million annually.

Requirements

What you’ll need

Bachelor’s Degree and 5 years of experience in a position leading an operation.
At least 3 years of experience managing a P&L including budget development.
At least 5 years of experience directly managing people including hiring, developing, motivating, and directing people as they work.
Experience in diagnosing, isolating, and resolving complex issues and recommending and implementing strategies to resolve problems.
Experience providing customer service to internal and external customers, including meeting quality standards for services, and evaluation of customer satisfaction.
Experience evaluating information to determine compliance with standards, laws, and regulations.
Basic level skill in Office Suite (Word, Excel, PowerPoint).

Benefits

Comp & perks

Medical, Dental, & Vision Insurance
Paid Time off
Bonding Time Off
401K Retirement Savings Plan with Company Match
HSA Company Match
Flexible Spending Accounts
Tuition Reimbursement
myFlexPay
Family Support
Mental Health Services
Company Paid Life Insurance
Award/Recognition Programs