Patient Access Specialist – Specialty Operations

Option Care Health

Patient Access Specialist coordinating referrals and documentation for specialty infusion services at Option Care Health. Engaging with patients and healthcare providers to ensure a seamless transition to care.

Posted 7/29/2026full-timeRemote • California • 🇺🇸 United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong customer service skills and attention to detail while coordinating patient referrals and managing documentation. Proficient in problem-solving and collaborating with cross-functional teams in a fast-paced healthcare environment.

Highest-signal resume keywords

Customer Service SkillsHealthcare/Medical Billing ExperienceMulti-Tasking AbilityDetail-OrientedProblem Solving

ATS Keywords

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Applicant Tracking System Keywords

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Industry Keywords

Patient CoordinationReferral ManagementClaims ManagementFinancial Assistance ProgramsDocumentation Management

About the role

Key responsibilities & impact

Engages with patient, referral source, sales, pharmacy, and nursing to coordinate discharge and secure nursing and delivery.
Creates, communicates and obtains all required documentation for new referrals.
Secures patient’s upfront payment including assisting patients to find avenues for payment where needed (identifies opportunities and directs patient to financial assistance program).
Supports the ongoing activities needed to ensure clean claims on hold and denial management (follow-up on paperwork where missing).
Assist Supervisor and Manager with special assignments as needed.

Requirements

What you’ll need

High school diploma or equivalent is required.
Minimum of two years of experience in related experience required.
Ability to multi-task and support numerous referrals/priorities at one time.
Ability to work in a fast past environment.
Must be detail-oriented and have a high degree of quality focus.
High degree of customer service skills required.
Ability to trouble shoot, problem solves and collaborate with cross-functional team members across sales and operation functions.
Previous healthcare/medical billing experience preferred.

Benefits

Comp & perks

Medical, Dental, & Vision Insurance
Paid Time off
Bonding Time Off
401K Retirement Savings Plan with Company Match
HSA Company Match
Flexible Spending Accounts
Tuition Reimbursement
myFlexPay
Family Support
Mental Health Services
Company Paid Life Insurance
Award/Recognition Programs