Operations

• Oversees operational performance of all assigned branches including efficient, effective and high quality delivery of services and patient care.
• Ensures patient safety and satisfaction through all operations including pharmacy dispensing operations and nursing.
• Ensures error proofing for pick, pack and ship operations.
• Partners with Regional Director, Sales to drive market development and execute market based sales strategy.
• Drives financial performance of all branches through supply chain/inventory optimization, managing controllable expenses, reducing bad debt (claims on hold) and accurate patient registration and onboarding.
• Ensures compliance with local and federal regulations, accreditation standards and corporate policies to drive effectiveness and consistency in operations.
• Builds a cohesive, service-oriented team through recruitment, training and development, engagement and retention of qualified team members.
• Maintains a work environment in which staff will succeed and grow in their professional development and contribute to the overall success of Option Care.
• Manage multiple locations or a single location with combined revenue over $40 million dollars.
• Consistently models behaviors that build our culture around the Option Care Core Values of Compassionate Care, Engaged Teams and Quality Results.
• Observes legal and ethical guidelines for safeguarding the confidentiality of patient and proprietary Option Care data.
• For accreditation, responsible for coordinating performance improvement (PI) activities including development and implementation, assisting in identification of goals and related client/patient outcomes, and coordinating, participating in and reporting of PI activities and outcomes.

Senior Director of Operations

Director of Janitorial Operations