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Technical Integrations Manager
OptiomTechnical Integrations Manager overseeing integration strategy and architecture for Optiom Inc. Collaborating with teams to modernize technology platforms in a hybrid work environment.
About the role
Key responsibilities & impact- Define and govern the standards, patterns, and documentation practices for software integrations across APIs, file-based interfaces, middleware, and vendor-supported connections
- Evaluate integration options and contribute to roadmap planning by identifying sequencing dependencies and technical constraints
- Champion maintainable, scalable solutions over short-term workarounds
- Reverse engineer existing software, workflows, and business logic — especially in environments with incomplete or no documentation
- Map current-state data flows, dependencies, and system interactions across policy administration, CRM, premium financing, and broker/dealer portals
- Surface undocumented risks, hidden dependencies, and process gaps that affect future-state design
- Produce and maintain integration documentation: interface inventories, data flow maps, dependency maps, and current-state architecture artifacts
- Translate technical findings into actionable requirements and solution inputs for delivery teams
- Partner with development teams, internal stakeholders, and external vendors to align on integration requirements, responsibilities, and testing approaches
- Support incident and problem analysis where integration behavior or cross-platform dependencies are contributing factors
- Provide technical leadership on integration-related priorities across the organization
Requirements
What you’ll need- 5+ years of direct experience in software development, systems analysis, technical integration, solution design, or application architecture
- Demonstrated experience analyzing, documenting, and reverse engineering software integrations and system dependencies
- Hands-on experience with APIs, file-based integrations, data mapping, and application interoperability patterns
- Proven ability to work in environments with legacy systems, incomplete documentation, and cross-functional stakeholders
- Post-secondary education in Computer Science, Software Engineering, Information Systems, or a related discipline — or equivalent demonstrable experience
Benefits
Comp & perks- Comprehensive benefits: medical, dental, vision, EAP
- 3 weeks' vacation to start, increasing with tenure
- Hybrid work model based in Calgary — flexibility with structure
- Employer-supported professional development
- Access to Aviva Canada's technology ecosystem and enterprise resources
- High-impact mandate at the centre of Optiom's technology modernization — not a maintenance role
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
software developmentsystems analysistechnical integrationsolution designapplication architectureAPIsfile-based integrationsdata mappingapplication interoperabilityreverse engineering
Soft Skills
technical leadershipcollaborationproblem analysisdocumentation practicesstakeholder alignmentrisk identificationprocess gap analysiscommunication