Warranty Claims Specialist

Optiom

Warranty Claims Specialist supporting Optiom as it builds its in-house warranty claims capability. Engage with claims documentation, technical advisors, and insurance coverage verification.

Posted 6/20/2026part-timeLangley • 🇨🇦 CanadaJuniorMid-Level💰 CA$30 per hourWebsite

About the role

Key responsibilities & impact

Support Optiom’s transition of warranty claims handling from a third-party model to an in-house capability
Work closely with the Claims Supervisor and Optiom’s contracted warranty technical advisor
Manage warranty claim intake and documentation
Verify coverage eligibility and policy terms at intake
Create and maintain complete, accurate claim files in the claims management system
Review repair estimates, diagnostic reports, and work orders
Coordinate with the contracted warranty technical advisor
Apply coverage terms to repair findings
Escalate complex or disputed claims to the Claims Supervisor
Communicate claim status, coverage outcomes, and next steps to policyholders and dealer partners
Contribute to building out Optiom’s internal warranty claims knowledge base

Requirements

What you’ll need

2+ years of claims handling, adjusting, or insurance operations experience
Genuine comfort engaging with technical information outside your existing knowledge base
Sound judgment in uncertain situations
Strong written and verbal communication skills
Disciplined file documentation habits and a process-oriented approach to claims handling
Comfort working alongside technical advisors and subject matter experts
Prior exposure to warranty, mechanical breakdown, or automotive-related insurance products (bonus points)
A Level 1 General Insurance Licence, or active progress toward one (bonus points)
Familiarity with automotive repair processes or repair terminology (bonus points)
Experience working in a multi-province insurance environment (bonus points)

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Optiom Website LinkedIn All Job Openings 1 - 10 employees Founded 2012 ☁️ SaaS SaaS Optiom is a company whose domain (optiom. nl) is currently reserved/parked by a customer of the registrar TransIP. The landing page provides no active company information; it instead displays TransIP's domain parking content and guidance for getting started with a domain, creating a website or blog, setting up email for a custom domain, forwarding domains, and acquiring domains from other owners. No specific products, services, or industry focus unique to Optiom are present on the page. Warranty Claims Specialist Job not on LinkedIn 🔥 54 minutes ago 🏢🏡 Langley – Hybrid 💵 $30 / hour ⏱ Part Time 🟢 Junior 🟡 Mid-level 📋 Claims Specialist 🚫👨‍🎓 No degree required Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Support Optiom’s transition of warranty claims handling from a third-party model to an in-house capability
Work closely with the Claims Supervisor and Optiom’s contracted warranty technical advisor
Manage warranty claim intake and documentation
Verify coverage eligibility and policy terms at intake
Create and maintain complete, accurate claim files in the claims management system
Review repair estimates, diagnostic reports, and work orders
Coordinate with the contracted warranty technical advisor
Apply coverage terms to repair findings
Escalate complex or disputed claims to the Claims Supervisor
Communicate claim status, coverage outcomes, and next steps to policyholders and dealer partners
Contribute to building out Optiom’s internal warranty claims knowledge base 🎯 Requirements
2+ years of claims handling, adjusting, or insurance operations experience
Genuine comfort engaging with technical information outside your existing knowledge base
Sound judgment in uncertain situations
Strong written and verbal communication skills
Disciplined file documentation habits and a process-oriented approach to claims handling
Comfort working alongside technical advisors and subject matter experts
Prior exposure to warranty, mechanical breakdown, or automotive-related insurance products (bonus points)
A Level 1 General Insurance Licence, or active progress toward one (bonus points)
Familiarity with automotive repair processes or repair terminology (bonus points)
Experience working in a multi-province insurance environment (bonus points) Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Applicant Tracking System Keywords

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Hard Skills & Tools

claims handlingclaims adjustinginsurance operationsfile documentationrepair estimatesdiagnostic reportsclaims management systemcoverage eligibility verificationpolicy terms applicationwarranty claims knowledge

Soft Skills

strong written communicationstrong verbal communicationsound judgmentprocess-oriented approachengagement with technical informationcollaboration with technical advisorscomfort in uncertain situations

Certifications

Level 1 General Insurance Licence