Logistics Coordinator

OptiNizers

Logistics Coordinator managing delivery requests in a fast-paced environment. Coordinating with drivers and ensuring timely communication with customers for seamless operations.

Posted 4/14/2026full-timeRemote • 🇵🇭 PhilippinesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Placing pickup/delivery requests into our Dispatching Software system and assigning to available driver(s)
Provide Drivers with appropriate information to allow for a seamless delivery transaction
Routing multiple routes in a timely fashion
Ensuring emails and customer phone calls are responded to in a timely manner
Monitor current schedule of delivery agents to ensure workload balance
Conduct reassignments, as necessary, in case of vehicle breakdowns or interruptions
Communicate all relevant details of the pick-up and/or delivery to the delivery drivers and customer to ensure proper execution
Handle customer concerns in an expeditious and professional manner; Escalate unresolved issues to management, as needed
Maintains consistent, open communication with HR & Management regarding customer or driver issues, concerns, complaints, trends, etc.
Handle high phone call and email volume
Function in a fast-paced environment while managing a variety of moving parts
Work within the appropriate level of independence, but serving as a team player

Requirements

What you’ll need

Ability to communicate effectively with a wide array of people
Ability to maintain composure in a faced paced environment with a high volume of communication via email, phone and in-person
Excellent verbal and written communication skills is a must
Must be proficient with Excel, Word, and Microsoft Office
Proven professional customer-focused experience and the ability to handle customer queries in a proactive, efficient and friendly way
Ability to work well within a Team environment. Actively seeks the ideas of others, openly shares information, and maintains positive morale/culture
Ensure quality service experience, with empathy to de-escalate difficult situations
Experience of working in a similar environment desirable.
Have a passion for process improvement and personal development
General analytical and problem-solving interest and skills
Ability to understand when issues or queries need to be escalated and take appropriate course of action
Proactive and focused on continuous improvement

Benefits

Comp & perks

🌐 Worldwide Post a Job Affiliates ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs Account OptiNizers Website LinkedIn All Job Openings 1 - 10 employees Founded 2021 🤝 B2B ☁️ SaaS 👥 HR Tech B2B
SaaS
HR Tech OptiNizers is a company dedicated to helping businesses thrive by providing a range of remote talent services including executive virtual assistants, customer service, social media management, and graphic design. They emphasize optimizing and organizing business tasks to alleviate bottlenecks, enhance efficiency, and support growth. OptiNizers partners with clients to turn their business aspirations into reality, positioning themselves as allies in the entrepreneurial journey. Logistics Coordinator Job not on LinkedIn 🔥 15 minutes ago 🇵🇭 Philippines – Remote ⏰ Full Time 🟡 Mid-level 🟠 Senior 🔗 Supply Chain Apply Now Find Hiring Managers Customize resume for this job ☆ Save ☑️ Mark as applied ❌ Hide Report problem 📋 Description
Placing pickup/delivery requests into our Dispatching Software system and assigning to available driver(s)
Provide Drivers with appropriate information to allow for a seamless delivery transaction
Routing multiple routes in a timely fashion
Ensuring emails and customer phone calls are responded to in a timely manner
Monitor current schedule of delivery agents to ensure workload balance
Conduct reassignments, as necessary, in case of vehicle breakdowns or interruptions
Communicate all relevant details of the pick-up and/or delivery to the delivery drivers and customer to ensure proper execution
Handle customer concerns in an expeditious and professional manner; Escalate unresolved issues to management, as needed
Maintains consistent, open communication with HR & Management regarding customer or driver issues, concerns, complaints, trends, etc.
Handle high phone call and email volume
Function in a fast-paced environment while managing a variety of moving parts
Work within the appropriate level of independence, but serving as a team player 🎯 Requirements
Ability to communicate effectively with a wide array of people
Ability to maintain composure in a faced paced environment with a high volume of communication via email, phone and in-person
Excellent verbal and written communication skills is a must
Must be proficient with Excel, Word, and Microsoft Office
Proven professional customer-focused experience and the ability to handle customer queries in a proactive, efficient and friendly way
Ability to work well within a Team environment. Actively seeks the ideas of others, openly shares information, and maintains positive morale/culture
Ensure quality service experience, with empathy to de-escalate difficult situations
Experience of working in a similar environment desirable.
Have a passion for process improvement and personal development
General analytical and problem-solving interest and skills
Ability to understand when issues or queries need to be escalated and take appropriate course of action
Proactive and focused on continuous improvement Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Logistics Coordinator 🕒 3 days ago Sourcefit 1001 - 5000 🤝 B2B ☁️ SaaS 🎯 Recruiter Website LinkedIn All Job Openings Logistics Coordinator managing procurement process and ensuring seamless flow of goods. Collaborating with suppliers and maintaining inventory records while working remotely from Quezon City. 🇵🇭 Philippines – Remote ⏰ Full Time 🟡 Mid-level 🟠 Senior 🔗 Supply Chain Procurement and Inventory Control Specialist 🕒 4 days ago Anywhere Talent 51 - 200 🤝 B2B 🎯 Recruiter ☁️ SaaS Website LinkedIn All Job Openings Parts Procurement Specialist sourcing device parts through platforms like Amazon and eBay. Responsibilities include auditing work orders and maintaining accurate inventory records in a remote role. 🇵🇭 Philippines – Remote ⏰ Full Time 🟡 Mid-level 🟠 Senior 🔗 Supply Chain Supply Chain Operations, Order Management Specialist 🕒 March 24 Heroes 51 - 200 🛍️ eCommerce 👥 B2C 🏪 Marketplace Website LinkedIn All Job Openings Operations Executive managing accurate order processing and inventory visibility for Tutti Bambini. Ensuring smooth operational workflows and cross-functional collaboration in a remote environment. 🇵🇭 Philippines – Remote 💵 $6 - $7 / hour 💰 $50k Pre Seed Round - Deposit Heroes on 2024-06 ⏰ Full Time 🟡 Mid-level 🟠 Senior 🔗 Supply Chain Demand Planner 🕒 March 18 Peak Design 51 - 200 🛒 Retail 👗 Fashion 🛍️ eCommerce Website LinkedIn All Job Openings Demand Planner predicting consumer needs for Peak Design's popular outdoor gear. Collaborating with sales, marketing, and operations to maintain optimal inventory levels. 🇵🇭 Philippines – Remote 💰 $5.3M Product Crowdfunding on 2019-05 ⏰ Full Time 🟢 Junior 🟡 Mid-level 🔗 Supply Chain Demand Planner 🕒 March 13 SnappyCX 11 - 50 🤝 B2B ☁️ SaaS Website LinkedIn All Job Openings Demand Planner managing forecasting and inventory strategies in logistics or supply chain environments. Analyzing sales data and collaborating with cross-functional teams to ensure efficient product delivery. 🇵🇭 Philippines – Remote ⏰ Full Time 🟢 Junior 🟡 Mid-level 🔗 Supply Chain View More Supply Chain Manager Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Hard Skills & Tools

dispatching softwareExcelWordMicrosoft Office

Soft Skills

effective communicationcomposureverbal communicationwritten communicationcustomer-focusedteamworkempathyproblem-solvingproactivecontinuous improvement