Head of Operations

Optiml

Head of Operations at Optiml, overseeing strategic processes in a fast-growing real estate tech company. Leading operational strategies, cross-departmental alignment, and performance systems for growth.

Posted 4/23/2026full-timeZürich • 🇨🇭 SwitzerlandLeadWebsite

About the role

Key responsibilities & impact

Drive company-wide operational strategy - from annual planning to daily execution - assuring cross-functional alignment between departments and teams.
Lead annual and quarterly OKR cycles, company reviews, and reporting to ensure focus and accountability.
Continuously improve key processes across HR, administrative systems, culture, and compliance.
Build and maintain effective information flows that enable transparency and strong (data-driven) decision-making.
Generally support urgent operational requirements in the company from Commercial, Delivery, Product, etc.
Partner with Co-Founders and Leadership team to translate company vision into operational plans and measurable goals.
Support fundraising activities, investor updates, and board meeting preparation.
Lead or support cross-functional strategic initiatives that fall outside existing departments.
Act as a thought partner to the CEO and Co-Founders, ensuring focus on top priorities and disciplined execution.
Serve as the connective tissue between departments — a liaison ensuring collaboration, alignment, and coordination without bureaucracy.

Requirements

What you’ll need

5–10 years of experience in Tech startup operations and scaling startups from Seed to Series A/B (ideally B2B SaaS) - you’ve done it before, with a track record of building operational systems that scale.
Bachelor’s or Master’s degree in a rigorous analytical discipline (e.g., Industrial Engineering, Information Systems, Operations Research, Management Science, Economics, or Finance).
Proven ability to design and lead cross-functional operations in fast-growing, international environments.
You lead through structure, clarity, and collaboration — creating systems that empower teams rather than constrain them.
Strong strategic and analytical thinking — able to turn complex challenges into actionable, data-driven plans & processes.
A “builder mindset”: hands-on, pragmatic, and focused on data-driven outcomes over theory.
Excellent communication and stakeholder management skills; adept with tools (Google & Microsoft Office suite, Notion, Slack, Xero, Hubspot, etc.), and structured information flows.
Experience in high tech sectors and fast-paced environments.
Fluent in English; German proficiency nice to have.
Swiss or EU citizenship (required at current company size).

Benefits

Comp & perks

Impact: Play a critical role in scaling a company transforming how real estate decarbonizes.
Ownership: Build and own the operational backbone of a fast-growing startup.
Growth: Work closely with an exceptional founder team and gain exposure to all company functions.
Culture: Join a mission-driven, high-performance, and collaborative team.
Benefits : Competitive salary, equity options, learning budget (CHF 1k), and additional insurance support.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

operational strategyOKR cyclesprocess improvementdata-driven decision-makingcross-functional operationsanalytical disciplinestrategic thinkinganalytical thinkingbuilding operational systemsB2B SaaS

Soft Skills

leadershipcollaborationcommunicationstakeholder managementstructured thinkingpragmatic mindsetfocus on prioritiestransparencyempowermentalignment

Certifications

Bachelor’s degreeMaster’s degree