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Tech Stack
Tools & technologiesAssemblyERP
About the role
Key responsibilities & impact- Build and Scale Supply Chain Capability
- Architect and implement scalable supply chain processes, systems, and vendor networks to support OPSWAT's hardware growth trajectory across APAC and globally.
- Define the operating model — from sourcing through delivery — and build the infrastructure to sustain it.
- Hands-On QA/QC Leadership
- Lead quality assurance and control across hardware assembly, imaging, testing, and packaging.
- Ensure every unit shipped meets OPSWAT's functional, security, and branding standards — no exceptions.
- Warehouse Execution and Fulfillment
- Oversee daily warehouse operations: inventory control, ERP data accuracy, and end-to-end fulfillment workflows.
- Drive operational discipline in a fast-paced, high-volume environment.
- Cross-Functional Collaboration
- Partner with Product Management to align supply chain execution with product specifications and launch timelines.
- Work alongside Creative and GTM teams to ensure packaging and branding deliver a premium customer experience.
- Vendor and Logistics Management
- Build and manage strategic relationships with suppliers, carriers, and logistics partners across APAC and internationally.
- Ensure full compliance with APAC and international export regulations and hardware-specific controls
- Shipping and Customs Management
- Manage end-to-end shipping operations — domestic and cross-border — ensuring on-time delivery at optimal cost.
- Navigate customs processes, import/export documentation, and trade compliance requirements across multiple jurisdictions.
- Partner with freight forwarders and customs brokers to resolve issues proactively and keep shipments moving.
- Operational Metrics and Continuous Improvement
- Define and track KPIs across procurement, fulfillment, and QA/QC.
- Launch continuous improvement initiatives that raise quality standards and operational efficiency.
- Team Leadership
- Hire, mentor, and lead a high-performing team of supply chain and warehouse professionals based in Singapore.
- Build a team culture rooted in ownership, precision, and pride in work.
Requirements
What you’ll need- Bachelor's degree in Supply Chain Management, Engineering, Business, or a related field; MBA preferred.
- 10+ years of supply chain operations experience, ideally in hardware or technology — with a track record of building capabilities, not just running them.
- Direct experience with global logistics, procurement, and fulfillment operations.
- Deep familiarity with ERP systems, particularly NetSuite, demand planning, and inventory control.
- Hands-on knowledge of hardware QA/QC — assembly, imaging, testing, and packaging.
- Strong command of APAC export regulations, international trade compliance, and hardware-specific controls.
- Fluency in English required; other language skills are an advantage.
- Comfortable leading through ambiguity in a high-growth, fast-moving environment.
Benefits
Comp & perks- Competitive compensation
- Comprehensive benefits package
- Professional development support
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
supply chain managementquality assurancequality controlinventory controlprocurementfulfillment operationsdemand planningexport regulationsinternational trade compliancehardware assembly
Soft Skills
leadershipcollaborationoperational disciplineteam buildingmentoringproblem-solvingcommunicationadaptabilityownershipattention to detail
Certifications
Bachelor's degree in Supply Chain ManagementBachelor's degree in EngineeringBachelor's degree in BusinessMBA
