Director of Business Operations – Contract

OpsLevel

Director of Business Operations overseeing financial and operational processes at OpsLevel. Ensuring compliance and operational efficiency during parental leave coverage.

Posted 5/15/2026contractRemote • 🇨🇦 CanadaLead💰 CA$110,000 - CA$150,000 per yearWebsite

About the role

Key responsibilities & impact

Support core finance and business operations processes, including payroll coordination, AP workflows, budgeting support, and recurring reporting
Coordinate people operations processes including onboarding/offboarding, benefits administration, leave tracking, and performance review cycles
Manage operational compliance, vendor coordination, insurance renewals, and recurring administrative processes
Own relationships with external fractional partners and contractors, and work closely with them to ensure operational continuity and follow-through
Provide day-to-day guidance and support to one direct report
Support leadership with operational planning, cross-functional coordination, documentation, and ongoing business operations
Identify operational gaps and help improve internal processes and workflows where appropriate

Requirements

What you’ll need

5+ years of experience in business operations, finance operations, people operations, or similar startup operational roles
Experience working in fast-paced startup environments
Strong organizational and project management skills
Ability to manage multiple priorities and shifting deadlines simultaneously
Strong judgment and comfort making independent decisions within defined boundaries
Excellent written communication and documentation skills
High attention to detail and strong follow-through
Ability to operate calmly and effectively in ambiguity
Comfortable working cross-functionally with leadership, vendors, direct reports, and employees
Strong systems/process orientation
Nice to Have: Experience supporting remote-first organizations
Familiarity with SaaS business operations and recurring revenue models
Experience with HRIS/payroll systems, benefits administration, or compliance workflows
Experience supporting executive leadership teams
Familiarity with tools such as Rippling, Carta, Google Workspace, Slack, Salesforce, Xero, or similar operational systems

Benefits

Comp & perks

market-leading compensation, including equity

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

business operationsfinance operationspeople operationsproject managementHRIS systemspayroll systemsbenefits administrationcompliance workflowsoperational compliancerecurring revenue models

Soft Skills

organizational skillsjudgmentindependent decision-makingwritten communicationattention to detailfollow-throughcalmness in ambiguitycross-functional collaborationsystems orientationability to manage multiple priorities