Legal Records Retrieval Specialist – Experienced
OpsArmy
full-time
Posted on:
Location Type: Remote
Location: Philippines
Visit company websiteExplore more
About the role
- Manage end-to-end record retrieval for assigned customers and providers.
- Build, standardize, and continuously improve playbooks for high-volume hospitals, billing groups, and provider networks.
- Ensure accuracy and compliance — clean ROIs, affidavits, billing records, and complete document sets with zero rework.
- Identify workflow improvements and collaborate with engineering and product teams to help automate repetitive steps.
- Share learnings with teammates, standardize best practices, and raise quality standards.
Requirements
- Significant prior experience in legal record retrieval, with a deep understanding of the retrieval process, providers, and records.
- Strong work ethic and ownership mindset — pride in doing things right.
- Excellent communication skills — comfortable calling provider offices and following up until the job is done.
- Organized and detail-oriented — able to manage multiple requests without errors.
- Tech-savvy — quick to learn new tools and workflows.
- Team player who cares about improving processes, not just checking boxes.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
record retrievalcomplianceworkflow improvementsdocument managementaffidavitsbilling recordsprocess automation
Soft Skills
strong work ethicownership mindsetexcellent communicationorganizeddetail-orientedteam playerprocess improvement