Patient Intake Specialist – ABA, Bilingual Spanish/English
OpsArmy
full-time
Posted on:
Location Type: Remote
Location: Mexico
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About the role
- Conduct patient intake calls in Spanish and English
- Explain ABA intake steps, timelines, and documentation requirements
- Collect and verify patient demographics, referrals, and intake forms
- Review insurance and authorization-related details
- Update internal systems with accurate intake status
- Coordinate with scheduling teams to transition intake-complete cases
- Maintain HIPAA-compliant records and follow SOPs
Requirements
- ABA, autism, or behavioral health intake experience
- Fluent Spanish and strong English communication
- Excellent phone presence and empathy
- Strong organization and attention to detail
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
ABA intake experiencebehavioral health intake experienceinsurance verificationdocumentation management
Soft skills
fluent Spanishstrong English communicationexcellent phone presenceempathystrong organizationattention to detail