Risk

• Responsible for oversight & tracking of identified issues and validating all tasks have been completed to fully close an issue.
• Research escalated issues to pinpoint possible causes, customer population affected, and the impact they may have experienced.
• Responsible for risk rating issues to assess the material significance and relevance of identified compliance risks.
• Collaborate with different department leaders to identify solutions that reduce identified compliance risk, while minimizing business impact and implement customer remediation efforts.
• Advise Business on appropriate solutions to identified risks, where applicable.
• Review and assess business-proposed changes to products and processes for relevant compliance risks.
• Independently lead other projects that will prevent, detect, and mitigate regulatory risk as assigned.
• Identify risk trends and conduct trend analysis for Corrective Action reporting provided to CEO, Executive team, Bank Partners, etc.
• Monitor internal company communication channels for potential issues, if needed.
• Optimize the Corrective Action Program by identifying areas in the process flow that can be improved upon and lead efforts to implement resulting changes.
• Own Bank Partner relationships for Issues Management, responsibilities include: reporting, timely updates of issues, advising of risk, etc.

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