OppFi

Compliance

• Responsible for oversight & tracking of identified issues and validating all tasks have been completed to fully close an issue.
• Research escalated issues to pinpoint possible causes, customer population affected, and the impact they may have experienced.
• Responsible for risk rating issues to assess the material significance and relevance of identified compliance risks.
• Collaborate with different department leaders to identify solutions that reduce identified compliance risk, while minimizing business impact and implement customer remediation efforts.
• Advise Business on appropriate solutions to identified risks, where applicable.
• Review and assess business-proposed changes to products and processes for relevant compliance risks.
• Independently lead other projects that will prevent, detect, and mitigate regulatory risk as assigned.
• Identify risk trends and conduct trend analysis for Corrective Action reporting provided to CEO, Executive team, Bank Partners, etc.
• Monitor internal company communication channels for potential issues, if needed.
• Optimize the Corrective Action Program by identifying areas in the process flow that can be improved upon and lead efforts to implement resulting changes.

Compliance Associate, Issue Management

Analyst

• Partner with OppFi’s Marketing team to find new customers and optimize engagement
• Prepare key metrics and reporting for OppFi’s Senior Leadership Team through Weekly Business Reviews
• Design and evaluate A/B tests to optimize customer engagement through email and SMS channels using Braze
• Monitor conversion funnel performance to identify opportunities to streamline application processing
• Develop reporting for multi-touch attribution to ensure marketing dollars are backed by data-driven insights into customer acquisition and retention
• Develop reporting and monitoring to ensure compliance of marketing initiatives and communications
• Migrate key dashboards and reports onto OppFi’s new loan origination and servicing systems
• Combine and analyze both structured and unstructured data to create meaningful analyses. Extract, segment, and report on data in clear graphs, charts and other visualizations. Provide strategic recommendations based on the data to improve our business.
• Partner with Marketing to automate and streamline business processes. Be unafraid to break existing rules, reimagine new processes, and build them. Focus not just on Data, but Data + Action.
• You will be the data expert for OppFi’s Marketing team. This highly-visible role will also have opportunities to partner across several teams such as Sales, Finance, Operations, Credit, and Technology

Compliance Associate, Issue Management

Senior Analyst, Business Intelligence