opn.

Technical Product Manager

opn.

full-time

Posted on:

Location Type: Hybrid

Location: Bangkok • Thailand

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About the role

  • Establish and guide the product vision and strategic roadmap for merchant-facing platform features, encompassing all aspects from dashboard user engagement to advanced, AI-powered analytics
  • Identify high-impact opportunities through data analysis, customer interviews, and competitive research
  • Translate merchant pain points and business objectives into clear problem statements before jumping to solutions
  • Stay close to what merchants actually need by partnering with commercial, customer experience, and support teams
  • Run customer interviews directly - prepare discussion guides, facilitate conversations with merchants or partners, synthesize findings, and use that evidence to support or challenge product decisions
  • Drive end-to-end delivery of features across engineering, design, QA, and operations
  • Develop comprehensive yet concise user stories, acceptance criteria, and product specifications to provide the engineering team with clear direction without being overly prescriptive
  • Lead sprint ceremonies in collaboration with the engineering manager: planning, reviews, and retrospectives
  • Monitor delivery against outcomes - not just ticket completion - and adjust when things drift
  • Maintain a single source of truth for your domain: roadmap, open decisions, and blockers, structured so any stakeholder can get context without needing to ask you directly
  • Communicate trade-offs to leadership before decisions become urgent
  • Manage competing priorities from multiple stakeholders without losing the engineering team's trust or momentum

Requirements

  • 3-5 years as a Product Owner or Product Manager in agile delivery teams, ideally in fintech, SaaS, or a high-growth environment
  • Leverages AI tools (e.g., ChatGPT, Claude, Copilot) to enhance various aspects of work, including research, content drafting, data analysis, and workflow automation
  • Manages multiple workstreams simultaneously without losing strategic direction or dropping details
  • Switches contexts quickly - technical discussions, merchant escalations, and roadmap reviews can all land in the same afternoon
  • Data-driven: can build a funnel view, work in analytics tooling, and distinguish signal from noise
  • Technically fluent: understands engineering concepts and speaks the language of the team without needing to write code or lead system design
  • Communicate complex information effectively, both in writing and speaking, to diverse audiences. This includes generating executive summaries, Product Requirements Documents (PRDs), and regular asynchronous updates
  • Fluency in English and Thai languages
  • Experience shipping or evaluating AI and ML-adjacent features is a plus
  • High pace, multiple markets. Own your time, flag risks early, and ask for help before things become blockers.
Benefits
  • A medical healthcare plan and annual health check-up
  • Flexible working hours
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
product managementdata analysisuser storiesacceptance criteriaproduct specificationsanalytics toolingAI toolsworkflow automationtechnical fluencyagile delivery
Soft Skills
communicationstakeholder managementstrategic thinkingcontext switchingproblem-solvingcustomer engagementleadershipprioritizationsynthesis of findingsadaptability