Operation Homefront

Data Entry

• Execute registration builds from intake tickets, overseeing full program registration cycle from beginning to end, while meeting deadlines.
• Liaison between FO and FSS for registration builds and revisions.
• Manages the event registration process in MyOH to include data entry and status monitoring.
• Builds and maintains registration in Monday.com and Formstack forms throughout program cycles.
• Maintains all program registration event boards ensuring updates are processed timely ensuring real-time event information is available.
• Submit social media tickets as appropriate for new event openings or updates.
• Create timelines for FO events and work collaboratively to finalize/assign due outs on Monday.com.
• Manages fill rate reports, delivering weekly insights to key stakeholders.
• Spearheads development of key event and registration resources – Event Information Submission Guides, Registration Request Policy, and Registration Review Guide while overseeing the maintenance of FSS Data Entry SOPs.
• Support Family Support Services team with data entry and administrative updates and duties, including but not limited to surveys, outreach, research, reports, testing, calendar updates, and various trackers.
• Assist FSS team in delivering program objectives correctly and on time.
• Optimize registration efficiency by identifying technical issues and working with IT to implement improved solutions.
• Performs other duties as assigned.

Senior Data Entry Coordinator