Opera Philadelphia

Director

• Actively manage a portfolio of approximately 100+ individual donors and major donor prospects to Opera Philadelphia.
• Supervise two positions on the Individual Giving team, Associate Director of Individual Giving, and Philanthropy Officer.
• Develop and maintain strong relationships with major donors, patrons and prospective supporters through personalized engagement strategies, including one-on-one meetings, events, and communication outreach.
• Identify, qualify, and solicit major gift prospects with the capacity to make significant financial contributions to Opera Philadelphia.
• Create targeted solicitation strategies and proposals to secure major gifts in support of OP’s fundraising priorities.
• Collaborate with the Philanthropy team, senior leadership, and artistic staff to create compelling funding proposals, impact report, and case statements that articulate OP’s mission, vision, and funding needs to major donors.
• Ensure that major donors receive appropriate recognition, stewardship, and benefits in accordance with OP’s donor acknowledgment policies.
• Coordinate exclusive experiences for major donors and prospects to deepen their engagement with the company.
• Maintain accurate donor records and gift documentation in Tessitura, OP’s donor database, to track donor interactions, solicitations, and gift commitments.
• Staff special events, performances, and committee meetings as required.

Director of Philanthropy

• Actively manage a portfolio of approximately 100+ annual donors to Opera Philadelphia, qualifying and upgrading donors where appropriate within a renewal portfolio
• Manage end-of-fiscal year and end-of-calendar year renewal and acquisition processes
• Manage the donor retention process for all donors less than Patron including data review, phone calls, direct mail, and email correspondence related to giving; create new, donor-centric strategies to implement within the retention process
• Manage monthly renewal letter creation and distribution
• Provide regular updates on donor retention and acquisition
• Identify prospects in the retention and renewal process that are candidates for upgraded financial support
• Participate as a part of the daily thank you call team for recently received contributions
• Design and execute a detailed and highly strategic Annual Giving plan, with emphasis on end-of-calendar year, and end-of-fiscal year campaigns. The plan will include detailed timelines, budget, and campaign performance metrics. This plan will be comprised of dynamic direct mail, e-mail, web-based, social media, and potentially tele-funding components, across acquisition, lapsed, renewal and upgrade segments.
• Maintain detailed and up-to-date records of all donor activity in Tessitura, Customer Relationship Management (CRM), using Plans and Donor Information Reports.
• Staff special events, performances, and committee meetings as required.

Director of Philanthropy

Associate Director, Individual Giving