AI-Native Business Analyst

Oper Credits

AI-native Business Analyst delivering cloud mortgage software implementations for European lenders. Translating requirements into configurations, integrations, and live customer workflows.

Posted 8/14/2026full-timeAntwerp • 🇧🇪 BelgiumJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in capturing and translating business requirements into functional specifications, while effectively managing stakeholder expectations and facilitating workshops. Proficient in configuring software solutions and utilizing AI tools to enhance documentation and analysis processes.

Highest-signal resume keywords

Consulting ExperienceAPI Documentation ReviewSoftware ConfigurationWorkshop FacilitationAI Tools Utilization

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Functional Requirements DocumentationUser Story DevelopmentIntegration Point IdentificationData Flow DocumentationAcceptance Testing ValidationMortgage Product ConfigurationBusiness Rule ConfigurationCustomer Journey MappingEnterprise SaaS ImplementationWorkflow Configuration

Soft Skills

Stakeholder ManagementAction-OrientedCustomer InteractionAmbiguity NavigationCollaboration

Tools & Technologies

Oper PlatformAI Tools

Industry Keywords

European Mortgage MarketFinancial ServicesIntegration PatternsSaaS EnvironmentCustomer Success

About the role

Key responsibilities & impact

Run discovery workshops with business and IT stakeholders at customer organizations
Capture functional and business requirements in structured documentation
Map requirements to Oper’s product, distinguishing out-of-the-box functionality, configuration, and engineering needs
Translate business needs into user stories and functional specifications
Manage stakeholder expectations throughout the project lifecycle
Review API documentation from core banking systems, CRMs, and online banking platforms
Identify and define integration points with Oper engineering
Document data flows, contracts, and edge cases
Recommend what to integrate immediately versus later
Configure mortgage products, business rules, and customer journeys in the Oper platform
Validate configurations against scope and acceptance testing
Lead training sessions for end users and customer champions
Support customers through go-live and early adoption, then hand over to Customer Success
Use AI tools to scaffold documentation, draft specifications, summarize workshops, accelerate analysis, and automate processes
Help develop an AI-native delivery function at Oper
Collaborate with Customer Success, Product, and Engineering teams
Report to the Head of Customer Success (Co-Founder)

Requirements

What you’ll need

2 to 3 years of experience in consulting, including Big-4, boutique strategy/technology, or implementation consulting
Ability to structure messy customer conversations into clear documents, frameworks, and next steps
Enjoyment of customer and end-user interaction and workshop facilitation
Comfortable reading API documentation, understanding integration patterns, and configuring software
No coding required, but must be comfortable with technical subject matter
AI-native approach with concrete examples of AI tools and workflows that provided leverage
Action-oriented and able to get things done in ambiguous situations
Comfortable working in a fast-growing, evolving SaaS environment
Fluent English required
Belgium-based for the hybrid setup
Availability to work CET hours
Familiarity with the European mortgage market or financial services is a bonus
Experience with enterprise SaaS implementations, integrations, or workflow configuration is a bonus
Experience working with banks or lenders as clients is a bonus

Benefits

Comp & perks

Employee stock options
25 vacation days per year + 1 paid mental health day
Dynamic international team with 12 nationalities
Supportive, inclusive, and collaborative culture
Learning & Development budget with dedicated time for growth
Structured onboarding with a dedicated mentor
Travel budget to collaborate with teams in Antwerp
Annual company-wide Team G2G in an inspiring location
Extra-legal benefits depending on your location
Full support with local administration
Health insurance and pension scheme
Flexible working hours
All equipment needed to do your best work