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Oper Credits

AI-Native Business Analyst

Oper Credits

AI-Native Business Analyst at Oper translating client needs into configured software solutions. Collaborating with banking stakeholders and optimizing mortgage application processes.

Posted 7/5/2026full-timeAntwerp • 🇧🇪 BelgiumJuniorMid-LevelWebsite

About the role

Key responsibilities & impact
  • Capture and structure customer requirements
  • You will be the bridge between what the customer wants and what Oper delivers.
  • Run discovery workshops with business and IT stakeholders at our customers
  • Capture functional and business requirements in clear, well-structured documentation
  • Map requirements to Oper's product: identify what works out-of-the-box, what needs configuration, and what genuinely needs engineering
  • Translate business needs into user stories and functional specifications the squad can act on
  • Manage stakeholder expectations throughout the project lifecycle
  • Analyze integration points
  • You will figure out how Oper plugs in cleanly.
  • Review technical API documentation from core banking systems, CRMs, and online banking platforms
  • Work with Oper engineering to identify and define integration points
  • Document data flows, contracts, and edge cases so nothing surprises us at go-live
  • Make smart, pragmatic recommendations on what to integrate now vs. later
  • Configure workflows and deliver value
  • You will own the hands-on configuration work that makes Oper work for each customer.
  • Configure mortgage products, business rules, and customer journeys inside the Oper platform
  • Validate that configurations match the agreed scope and pass acceptance testing
  • Lead training sessions for end users and customer champions
  • Stay close to the customer through go-live and early adoption, then hand over cleanly to the Customer Success team
  • Use AI tools to scaffold documentation, draft specs, summarize workshops, and accelerate analysis, automate processes,…
  • Identify where AI compounds your work and where it does not, and design your workflow accordingly
  • Help us push the bar on what an AI-native delivery function looks like at Oper

Requirements

What you’ll need
  • 2 to 3 years of experience in consulting (Big-4, boutique strategy/tech, or implementation consulting)
  • You love structuring problems: messy customer conversations come out of your hands as clean documents, frameworks, and next steps
  • You genuinely enjoy customer and end-user interaction: workshops energize you rather than drain you
  • Technical affinity: you are comfortable reading API documentation, understanding integration patterns, and configuring software. You do not need to code, but you should not be afraid of anything technical either.
  • AI-native: you can name the tools, the workflows, and the concrete recent examples where AI gave you real leverage. You see AI as a default part of how you work.
  • Action-oriented, with a knack for getting things done in ambiguous situations
  • Comfortable in a fast-growing, evolving SaaS environment

Benefits

Comp & perks
  • Competitive annual salary, depending on experience
  • Employee stock options
  • 25 vacation days per year + 1 paid mental health day
  • Dynamic international team with 12 nationalities
  • Supportive, inclusive, and collaborative culture
  • Learning & Development budget with dedicated time for growth
  • Structured onboarding with a dedicated mentor
  • Travel budget to collaborate with teams in Antwerp
  • Annual company-wide Team G2G in an inspiring location
  • Extra-legal benefits depending on your location
  • Full support with local administration
  • Health insurance and pension scheme
  • Flexible working hours
  • All equipment needed to do your best work

ATS Keywords

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Hard Skills & Tools
Integration PatternsFunctional Specification DevelopmentUser Story CreationData Flow DocumentationAcceptance Testing
Soft Skills
Problem StructuringCustomer InteractionAction-Oriented MindsetWorkshop FacilitationAdaptability in Fast-Growing Environments