AI-Native Business Analyst

Oper Credits

AI-Native Business Analyst at Oper translating client needs into configured software solutions. Collaborating with banking stakeholders and optimizing mortgage application processes.

Posted 7/5/2026full-timeAntwerp • 🇧🇪 BelgiumJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong capabilities in capturing and structuring customer requirements, translating business needs into actionable user stories, and configuring workflows within the Oper platform. Proficient in managing stakeholder expectations and leveraging AI tools to enhance documentation and analysis processes.

Highest-signal resume keywords

Customer Requirement StructuringAPI Documentation ReviewWorkflow ConfigurationStakeholder ManagementAI Tool Utilization

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Integration PatternsFunctional Specification DevelopmentUser Story CreationData Flow DocumentationAcceptance Testing

Soft Skills

Problem StructuringCustomer InteractionAction-Oriented MindsetWorkshop FacilitationAdaptability in Fast-Growing Environments

Tools & Technologies

Oper PlatformAI ToolsCRM SystemsCore Banking SystemsOnline Banking Platforms

Industry Keywords

SaaS EnvironmentConsulting ExperienceBusiness Rules ConfigurationCustomer Journey MappingIntegration Points Analysis

About the role

Key responsibilities & impact

Capture and structure customer requirements
You will be the bridge between what the customer wants and what Oper delivers.
Run discovery workshops with business and IT stakeholders at our customers
Capture functional and business requirements in clear, well-structured documentation
Map requirements to Oper's product: identify what works out-of-the-box, what needs configuration, and what genuinely needs engineering
Translate business needs into user stories and functional specifications the squad can act on
Manage stakeholder expectations throughout the project lifecycle
Analyze integration points
You will figure out how Oper plugs in cleanly.
Review technical API documentation from core banking systems, CRMs, and online banking platforms
Work with Oper engineering to identify and define integration points
Document data flows, contracts, and edge cases so nothing surprises us at go-live
Make smart, pragmatic recommendations on what to integrate now vs. later
Configure workflows and deliver value
You will own the hands-on configuration work that makes Oper work for each customer.
Configure mortgage products, business rules, and customer journeys inside the Oper platform
Validate that configurations match the agreed scope and pass acceptance testing
Lead training sessions for end users and customer champions
Stay close to the customer through go-live and early adoption, then hand over cleanly to the Customer Success team
Use AI tools to scaffold documentation, draft specs, summarize workshops, and accelerate analysis, automate processes,…
Identify where AI compounds your work and where it does not, and design your workflow accordingly
Help us push the bar on what an AI-native delivery function looks like at Oper

Requirements

What you’ll need

2 to 3 years of experience in consulting (Big-4, boutique strategy/tech, or implementation consulting)
You love structuring problems: messy customer conversations come out of your hands as clean documents, frameworks, and next steps
You genuinely enjoy customer and end-user interaction: workshops energize you rather than drain you
Technical affinity: you are comfortable reading API documentation, understanding integration patterns, and configuring software. You do not need to code, but you should not be afraid of anything technical either.
AI-native: you can name the tools, the workflows, and the concrete recent examples where AI gave you real leverage. You see AI as a default part of how you work.
Action-oriented, with a knack for getting things done in ambiguous situations
Comfortable in a fast-growing, evolving SaaS environment

Benefits

Comp & perks

Competitive annual salary, depending on experience
Employee stock options
25 vacation days per year + 1 paid mental health day
Dynamic international team with 12 nationalities
Supportive, inclusive, and collaborative culture
Learning & Development budget with dedicated time for growth
Structured onboarding with a dedicated mentor
Travel budget to collaborate with teams in Antwerp
Annual company-wide Team G2G in an inspiring location
Extra-legal benefits depending on your location
Full support with local administration
Health insurance and pension scheme
Flexible working hours
All equipment needed to do your best work