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Oper Credits

AI-Native Business Analyst – DACH

Oper Credits

Business Analyst translating customer needs into operational solutions for fintech company Oper. Collaborating with clients to configure their platform and maximize efficiency using AI tools.

Posted 6/22/2026contractAntwerp • 🇧🇪 BelgiumJuniorMid-Level💰 €350 - €500 per dayWebsite

About the role

Key responsibilities & impact
  • Capture and structure customer requirements
  • Run discovery workshops with business and IT stakeholders at our DACH customers
  • Capture functional and business requirements in clear, well-structured documentation
  • Map requirements to Oper's product: identify what works out-of-the-box, what needs configuration, and what genuinely needs engineering
  • Translate business needs into user stories and functional specifications the squad can act on
  • Manage stakeholder expectations throughout the project lifecycle
  • Analyze integration points
  • Review technical API documentation from core banking systems, CRMs, and online banking platforms
  • Work with Oper engineering to identify and define integration points
  • Document data flows, contracts, and edge cases so nothing surprises us at go-live
  • Make smart, pragmatic recommendations on what to integrate now vs. later
  • Configure workflows and deliver value
  • Own the hands-on configuration work that makes Oper work for each customer
  • Validate that configurations match the agreed scope and pass acceptance testing
  • Lead training sessions for end users and customer champions
  • Stay close to the customer through go-live and early adoption, then hand over cleanly to the Customer Success team
  • Use AI tools to scaffold documentation, draft specs, summarize workshops, and accelerate analysis, automate processes. Identify where AI compounds your work and where it does not, and design your workflow accordingly
  • Help us push the bar on what an AI-native delivery function looks like at Oper

Requirements

What you’ll need
  • 2 to 3 years of experience in consulting (Big-4, boutique strategy/tech, or implementation consulting)
  • Fluent in German and English
  • You love structuring problems: messy customer conversations come out of your hands as clean documents, frameworks, and next steps
  • You genuinely enjoy customer and end-user interaction: workshops energize you rather than drain you
  • Technical affinity: you are comfortable reading API documentation, understanding integration patterns, and configuring software. You do not need to code, but you should not be afraid of anything technical either.
  • AI-native: you can name the tools, the workflows, and the concrete recent examples where AI gave you real leverage. You see AI as a default part of how you work.
  • Action-oriented, with a knack for getting things done in ambiguous situations.
  • Comfortable in a fast-growing, evolving SaaS environment

Benefits

Comp & perks
  • Competitive annual salary, depending on experience
  • Employee stock options
  • 25 vacation days per year + 1 paid mental health day
  • Dynamic international team with 12 nationalities
  • Supportive, inclusive, and collaborative culture
  • Learning & Development budget with dedicated time for growth
  • Structured onboarding with a dedicated mentor
  • Travel budget to collaborate with teams in Antwerp
  • Annual company-wide Team G2G in an inspiring location
  • Extra-legal benefits depending on your location
  • Full support with local administration
  • Health insurance and pension scheme
  • Flexible working hours
  • All equipment needed to do your best work

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
requirements analysisfunctional specificationsAPI documentationintegration patternsworkflow configurationacceptance testingdata flow documentationuser storiestechnical affinityAI tools
Soft Skills
customer interactionproblem structuringstakeholder managementaction-orientedworkshop facilitationadaptabilitycommunicationteam collaborationtrainingcustomer success