Sophisticated analytics to support global Sales, Services, and Marketing decisions, including recurring monitoring of key performance metrics and the health of specific business segments
Prepare and present analyses and narratives for audiences ranging from field sales to senior leadership
Translate data sets into impactful insights, recommendations, dashboards, and reports for the larger sales, marketing and operations teams
Cultivate and manage strategic relationships with various sales leaders, partnering with them to drive key initiatives and measurable results across diverse business segments
Manage flow of inbound requests from the Global Restaurant Sales and Services (RSS) team for various ad hoc analyses, reporting needs, process and system enhancement requests
Partner with Salesforce and BI teams to implement process and data optimizations
Build and maintain financial models, forecasts and dashboards for various business scenarios
Salesforce.com (SFDC) data stewardship and improvement; dashboard and report creation and upkeep; end user support and documentation management

Requirements

3-5+ years of experience in analytics and at least 2 years of experience leading Analytics efforts with an organization
Experience with Snowflake or any other relational database
Strong SQL skills + Experience with design and development of ETL processes
Advanced proficiency with data visualization tools (e.g., Preset, PowerBI, Tableau) to build self-serve dashboards
Advanced Excel/Google Sheets skills (e.g., pivot tables, V/XLOOKUP, INDEX/MATCH) required
Operational experience in measuring and improving efficiency, utilization, scale initiatives, etc
Proactive, advanced user of AI and automation tools (e.g., generative AI, code copilots, workflow automation) to accelerate analysis, improve quality, and operationalize repeatable workflows.
Experience with Google Platforms: Google Analytics, Google Ads, Google Search a plus
Strong preference for experience with marketplace dynamics and pricing analysis (e.g., pricing, discounting, yield analysis)
Strong data quality and debugging mindset; ability to reconcile results and resolve issues with BI/Engineering
Proven ability to effectively manage multiple stakeholders
Strong verbal and written communication skills, including detailing business processes and requirements
Excellent analytical, reporting, problem-solving, negotiation, and project coordination skills
Experience with LTV/CAC, commission/incentives, and sales territory management a plus
Experience with Google Platforms (Google Analytics, Google Ads, Google Search) a plus
Understanding of sales process within OpenTable, or equivalent sales process experience
Quick-thinking, self-starter with a strong sense of ownership and ability to manage competing priorities in a fast-paced environment
High energy, growth mindset, and strong sense of curiosity; willingness to take on tough projects

Benefits

Work from (almost) anywhere for up to 20 days per year
Focus on mental health and well-being:
Company-paid therapy sessions through SpringHealth
Company-paid subscription to Headspace
Annual company-wide week off a year - the whole team fully recharges (and returns without a pile-up of work!)
Paid parental leave
Generous paid vacation + time off for your birthday
Paid volunteer time
Focus on your career growth:
Development Dollars
Leadership development
Access to thousands of on-demand e-learnings
Travel Discounts
Employee Resource Groups
20 days of paid time off
Private health and dental insurance
Life and Disability insurance

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

analyticsSQLETL processesdata visualizationExcelGoogle Sheetsfinancial modelingdata stewardshipreport creationdebugging

Soft Skills

communicationproblem-solvingproject coordinationstakeholder managementnegotiationownershipcuriosityproactivityquick-thinkingleadership