Customer Success Operations Analyst

OpenSesame

Data-driven CS Operations Analyst at OpenSesame, leveraging data and automation for customer success. Focused on reporting, dashboards, and operational efficiency.

Posted 5/9/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $110,000 - $120,000 per yearWebsite

About the role

Key responsibilities & impact

Build and own scalable reporting, dashboards, and forecasting
Act as a steward for CS data integrity
Turn customer, product, and revenue data into actionable insights
Partner cross-functionally to translate insights into action
Leverage AI and automation tools to scale customer outreach
Design and implement AI-powered and agent-based workflows

Requirements

What you’ll need

Proven examples from your career that show you can build brands
Create scalable systems
Drive measurable marketing impact

Benefits

Comp & perks

Professional development
ISOs
Health insurance
401(k) matching
Paid time off

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

data analysisreportingdashboard creationforecastingAI toolsautomationworkflow designscalable systemsmeasurable marketing impact

Soft Skills

cross-functional collaborationdata integrity stewardshipactionable insights generation