Opennetworks (Pty) Ltd

IT Support

• Own all IT vendor relationships and contracts
• Lead implementation of enterprise tools ( e.g. Arctic Wolf, firewall, VPN, EDR, etc )
• Prepare for and maintain healthcare compliance ( e.g. HIPAA, SOC 2 Type II, HITrust, etc )
• Lead security incident response and security operations
• Lead IT asset tracking
• Provide IT support
• Create and maintain clear documentation and processes

IT Manager

Full-stack Engineer

• Design and develop scalable, maintainable software applications using modern programming languages and frameworks such as TypeScript, nextJS, and IAC
• Lead architectural discussions and make technical decisions that impact system design, performance, and scalability
• Mentor junior and mid-level engineers through code reviews, pair programming, and technical guidance
• Collaborate with product managers, designers, and stakeholders to translate business requirements into technical solutions
• Optimize application performance, implement monitoring solutions, and troubleshoot complex production issues
• Establish and enforce coding standards, development processes, and engineering best practices across the team

Senior Software Engineer

Data Scientist

• Architecting Intelligence
• Build and deploy real-time classification models
• Move beyond "insights" to "actions"
• Design agents that identify network gaps
• Engineer sophisticated multi-class models
• Implement "Ambient Intelligence"
• Own the full lifecycle from hypothesis to microservice

Senior Data Scientist

Data Engineer

• Architect and implement scalable, robust data engineering solutions
• Design and maintain sophisticated ETL/ELT pipelines
• Leverage dbt to build and manage a modular data transformation layer
• Collaborate closely with Data Scientists and Engineers
• Continuously monitor data quality and make recommendations

Machine Learning Engineer

• Educate and evangelize AI to boost productivity across all internal groups
• Build scalable, high-availability models from claims, contracts, employer and price transparency data to create intelligence and handle real-time inference requests
• Manage and optimize the underlying cloud infrastructure for both large-scale model training and high-throughput serving environments
• Implement advanced monitoring and alerting systems to track model performance, data drift, and prediction latency in production
• Establish processes for model versioning, lineage tracking, and rollback capabilities to ensure operational integrity and auditability
• Collaborate directly with the Data Science team to containerize model code, optimize models for production serving efficiency, and transition models from research to production-readiness
• Automate all aspects of the model lifecycle, from data ingestion and feature engineering to deployment and retraining triggers

AI Operations – MLOps

Product Manager

• Own, prioritize, and maintain the team's product backlog in alignment with the strategic product roadmap and company objectives.
• Translate high-level product strategy into detailed user stories, epics, and acceptance criteria.
• Collaborate with the Scrum Master and development team to plan sprints, set clear and ambitious sprint goals, and participate actively in all Scrum ceremonies, including sprint planning, daily stand-ups, sprint reviews, and retrospectives.
• Serve as the "voice of the product," championing the product vision and goals within the Scrum team.
• Ensure the team understands the "why" behind the work they are doing, fostering a sense of purpose and ownership.

Product Owner

Manager

• Market Expansion Strategy: Analyze geographic and specialty data to identify and prioritize "must-have" provider partners for the launch.
• Full-Cycle Recruitment: Own the end-to-end recruitment process, from initial prospecting and cold outreach to closing high-value partnerships.
• Complex Contracting: Lead negotiations with mid-sized multi-specialty groups and IPAs, managing bespoke rate structures and contract language to ensure mutual value.
• Network Adequacy Ownership: Ensure the developing network meets all appropriate standards for accessibility and specialty density.
• Product Collaboration: Translate provider feedback into actionable product requirements to improve our platform’s value proposition and ease of use.
• NET DEV Playbook Development: Document and refine our "Network Development Playbook," creating a repeatable process for entering new metropolitan areas.
• CRM Management: Maintain high-integrity data in HubSpot/Salesforce to provide leadership with real-time visibility into the recruitment pipeline.

Senior Manager, Network Development

General Counsel

• Independently lead the drafting, review, and negotiation of complex healthcare agreements
• Provide practical, solution-oriented advice to executive and business development teams
• Represent the legal function in internal and external meetings to assess risk profiles
• Act as a dedicated legal partner to business teams, integrating regulatory considerations

Senior Counsel

Sales

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