Clinical Specialist, Clinical Quality

OpenLoop

Quality Operations Specialist auditing clinical charts and supporting quality initiatives for telehealth solutions. Ensuring compliance and communication while maintaining clinical standards as the team grows.

Posted 7/8/2026full-timeRemote • 🇺🇸 United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in executing structured audits and ensuring compliance in clinical documentation, with a strong understanding of clinical workflows and patient interactions. Proficient in utilizing Excel and EHR systems to support quality initiatives and enhance organizational efficiency.

Highest-signal resume keywords

Clinical Environment ExperienceExcel ProficiencyEHR Systems KnowledgeQuality AuditingPatient Interaction

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Quality AuditingClinical Workflow UnderstandingDocumentation AccuracyData TrackingCompliance Monitoring

Soft Skills

Professional TactTeam CollaborationProblem-Solving

Tools & Technologies

ExcelGoogle SheetsElectronic Health Record (EHR) Systems

Industry Keywords

Provider Quality TrainingsIntake-to-Implementation PipelineClinical CapacitySystemic GapsProcess Failures

About the role

Key responsibilities & impact

Execute high-volume, structured audits of provider charts to ensure protocol alignment and documentation accuracy.
Assist Quality RNs in "deep-dive" investigations to identify systemic gaps and process failures.
Monitor and maintain the database for provider quality trainings, ensuring 100% compliance during mass hiring cycles.
Disseminate approved quality messaging and educational updates to the provider population with professional tact.
Work across the organization to flag issues in the "intake-to-implementation" pipeline, preventing errors before they reach the clinical stage.
Jump in to support any team member or department project as organizational needs shift—we tackle every problem as a unified front.

Requirements

What you’ll need

High School Diploma or GED with 2+ years of direct clinical environment experience (e.g., Medical Assistant, Scribe, or Clinical Coordinator).
Proficiency in Excel & google sheets and a quick ability to learn Electronic Health Record (EHR) systems and tracking tools.
A foundational understanding of clinical workflows. You should know the typical lifecycle of a patient visit and how documentation flows from intake to discharge.
Experience interacting directly with patients in a clinical capacity. This ensures you understand the "human element" behind the data you are auditing.

Benefits

Comp & perks

Medical, Dental, and Vision plans
Flexible Spending/Health Savings Accounts
Generous PTO & hybrid-work flexibility
401(k) + Company Match
Life Insurance, Pet insurance, and more