Medical Director
OpenLoop
full-time
Posted on:
Location Type: Remote
Location: United States
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Job Level
About the role
- Work alongside other members of the clinical and operations leadership teams to ensure the delivery of safe, effective, and compassionate care via telemedicine to patients across the country for a wide variety of conditions.
- Manage and lead a team of nurse practitioners (NPs), registered nurses (RNs), and registered dieticians (RDs) in an environment of rapid growth.
- Participate in recruitment initiatives for the above teams.
- Establish recurring 1:1s with leaders of the above groups.
- Work alongside clinical and operations leadership to maintain quality, productivity, and performance improvement to promote practice growth and development.
- Work alongside clinical and operations leadership to create and support a positive work culture for OpenLoop’s providers.
- Engage with clinical leadership regularly to provide clinical and operational insight - including reviewing and providing input into guideline and operational SOP development, education and training, quality, and product enhancements.
- Maintain the clinical standards via which the above groups are recruited.
- Identify areas of process improvements and inefficiencies.
- Be willing and able to engage in direct virtual patient care (both asynchronous and synchronous) across a variety of service lines.
- Client engagement as necessary.
- Ability to effectively communicate expectations, motivate individuals, foster collaboration between departments, and demonstrate a proven ability to provide positive leadership that supports teamwork.
- Other duties as assigned.
Requirements
- Licensed and board certified nurse practitioner (NP) degree required.
- 5+ years of management of nurse practitioners (NPs) or other healthcare professionals at a similar level in a US health system within the past 3 years or recent relevant experience required.
- Prior experience in virtual care required.
- Prior experience in clinical operations (or working closely with operations teams) required.
- Availability to work extended hours and certain weekends.
- Active unrestricted medical license in at least 10 states within the United States is recommended.
- Prior experience leading clinical teams, preferably with educational experience and/or strategic planning experience.
- Prior experience in clinical quality management is a plus.
- Prior experience with clinical and operational data analysis is a plus.
- Computer proficient with Google Suite, Zoom, Zoho, Notion, Slack and other similar platforms.
- Able to quickly adapt to new technologies, such as software and operating systems.
- Excellent verbal and written communication skills.
- Ability to work cross-functionally across multiple teams and stakeholders.
- Team player.
- Able to quickly pivot as needed in a rapidly growing startup environment.
- Passionate about motivating and growing a successful team.
Benefits
- Medical, Dental, and Vision plans
- Flexible Spending/Health Savings Accounts
- Flexible PTO
- 401(k) + Company Match
- Life Insurance, Pet insurance, and more
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
nurse practitionerclinical operationsvirtual careclinical quality managementclinical and operational data analysismanagement of healthcare professionalsprocess improvementpatient carestrategic planningeducation and training
Soft skills
communication skillsleadershipteamworkmotivationcollaborationadaptabilityclient engagementcross-functional workpositive work cultureproblem-solving
Certifications
licensed nurse practitionerboard certified nurse practitioneractive medical license