OpenLoop

Technical Lead

OpenLoop

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Job Level

Senior

Tech Stack

BigQueryCloudDistributed SystemsDockerGoGoogle Cloud PlatformKubernetesNode.jsPythonTypeScript

About the role

  • Architect distributed, compliant backend systems on GCP (Cloud Run, Pub/Sub, BigQuery)
  • Own system design decisions, including service boundaries, data schemas, and language tradeoffs (Go, Python, TypeScript)
  • Lead integration and orchestration of AI models, including open-source LLMs, embeddings, and speech pipelines
  • Optimize prompts, evaluations, and agent behavior using tools like LangFuse
  • Drive observability: event-driven ingestion, tracing, automated QA for call transcripts and EHR data (FHIR/Medplum)
  • Act as a player-coach: contribute to core code paths while mentoring engineers
  • Collaborate cross-functionally with Product, Design, and Clinical Ops to align technical strategy
  • Champion reliability, compliance (HIPAA/SOC2), and scalable engineering practices
  • Other duties as assigned.

Requirements

  • Bachelor’s degree in Computer Science, Engineering, or equivalent experience
  • 8+ years of software engineering experience, including 2+ years as a Tech Lead or team lead
  • Expert-level skill in at least one of Go, Python, or TypeScript/Node, with ability to review full-stack code
  • Deep experience building distributed systems, containerized deployments (Docker, k8s, Cloud Run), and event-driven architectures
  • Hands-on experience with LLMs: open-source model hosting (vLLM, Ollama), embeddings, and RAG design
  • Familiarity with regulated domains (HIPAA, SOC 2) and/or healthcare data standards (FHIR, HL7)
  • Strong written and verbal communication; able to turn complexity into crisp RFCs and clear direction
  • Bias toward action with comfort in fast-paced, high-ownership engineering environments.
Benefits
  • Medical, Dental, and Vision plans
  • Flexible Spending/Health Savings Accounts
  • Flexible PTO
  • 401(k) + Company Match
  • Life Insurance, Pet insurance, and more

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
GoPythonTypeScriptDockerKubernetesGCPevent-driven architecturesdistributed systemsAI modelsopen-source LLMs
Soft skills
leadershipmentoringcommunicationcollaborationproblem-solvingreliabilitycomplianceaction-orientedadaptabilitystrategic thinking