Operations

• Master OPENLANE policies, processes, procedures, and tools used to complete floor plan audits and inspections
• Oversee and ensure adherence to OPENLANE policies by inspectors during audits
• Responsible for recruiting and hiring initiatives for inspectors
• Partner with sales teams to guarantee regional success
• Cultivate strong customer relationships with dealers
• Support in creating and implementing OKRs
• Lead and develop teams to deliver exceptional audit/inspection services
• Ensure that contractors meet customer requirements and operational standards
• Act as the main point of contact for contractors and inspectors
• Adopt a continuous improvement mindset and collaborate with various teams
• Work in the field with inspectors ensuring quality standards are met
• Function as a reserve inspector for new markets

Regional Operations Manager – Nashville, TN/Kentucky

SVP, Operations

Advisor, Application Support – Operations Analyst

Sales and Operations Manager

Operations Coordinator – Communication Specialist

Ops Support Assistant, Bilingual English/Spanish