
Forward Deployed Engineer, Pre Sales
OpenHands
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $150,000 - $215,000 per year
About the role
- Partner closely with AE & Executive leadership to support the full enterprise sales cycle—from discovery and demos to proof-of-concept design, technical deep dives, and deployment guidance.
- Lead compelling technical presentations and product demos tailored to developers, engineering leaders, and technical executives.
- Architect and deliver successful evaluations and POCs, ensuring customers can validate performance, security, and developer experience
- Gather customer feedback and collaborate with Product, Engineering, and Developer Experience teams to influence roadmap and feature prioritization.
- Create technical content (sample integrations, reference architectures, demos, tutorials) that help enterprise teams onboard more effectively.
- Represent customer needs internally and act as a voice of the field to ensure our product evolves with real-world developer workflows.
- Build strong relationships with engineering leaders, DevOps teams, and platform owners across customer organizations.
- Participate in industry events, webinars, and developer community initiatives to showcase best practices and product capabilities.
Requirements
- 5+ years of experience in a technical pre-sales, solutions engineering, sales engineering, or similar customer-facing role at a developer-focused SaaS company
- Proficiency in Python and/or JavaScript/TypeScript
- Experience deploying to cloud environments and running containerized workloads (Docker; Kubernetes or equivalent)
- Direct experience working with customers or technical stakeholders
- Proven ability to make technical topics accessible for non-technical stakeholders and first-time AI users
- Empathy for users learning AI-powered tools and creativity in helping them succeed
- Comfort operating autonomously in fast-moving, ambiguous environments
- Familiarity with CI/CD pipelines, Git-based workflows, and developer tooling
- Familiarity with AI dev tools (OpenHands, Claude Code, Copilot, Cursor) a plus
- Bonus: experience in field engineering, pre-sales, or developer relations
Benefits
- Fully covered U.S. health, vision, and dental insurance
- Unmetered PTO + holidays
- Competitive compensation including equity and variable comp
- Remote-first with flexible hours
- Collaborate with world-class engineers, product builders, and AI researchers
- Growth path toward senior sales engineering, SE management, and other leadership roles
- A culture built on kindness, candor, autonomy, and learning
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
PythonJavaScriptTypeScriptDockerKubernetesCI/CD pipelinesGit-based workflowsAI dev toolssolutions engineeringpre-sales
Soft Skills
communicationempathycreativitycollaborationrelationship buildingautonomyadaptabilitycustomer-focusedpresentation skillsinfluencing