Technical Program Manager, Enterprise

OpenAI

Technical Program Manager driving enterprise AI products and shared platforms at OpenAI. Translating customer needs into scalable, secure workflows and coordinating cross-functional launches.

Posted 8/13/2026full-timeSan Francisco • California • 🇺🇸 United StatesMid-LevelSenior💰 $257,000 - $445,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in driving technical strategy and execution for enterprise products, particularly in AI workflows, while effectively translating customer requirements into product priorities. Proven ability to lead complex technical programs and influence architectural decisions across full-stack systems and integrations.

Highest-signal resume keywords

Technical Strategy LeadershipFull-Stack Product SystemsAPI DevelopmentEnterprise IntegrationsSecurity and Compliance Understanding

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

AI SystemsScalable ArchitectureClient TechnologiesRole-Based Access ControlAudit LoggingData ResidencySSOEnterprise Software LaunchesTechnical AcumenProduct Judgment

Soft Skills

Clear CommunicationTrust BuildingInfluencing DecisionsProblem-SolvingSound Judgment

Industry Keywords

Enterprise SoftwareCloud PlatformsDeployment ReadinessGovernanceCustomer Activation

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Drive technical strategy and execution for enterprise product and AI workflow initiatives from design through implementation, launch, customer rollout, and iteration
Partner with engineering teams on architectural direction, interface definitions, and implementation tradeoffs across full-stack products, APIs, integrations, and shared platform systems
Translate enterprise customer requirements into product priorities across AI-powered workflows, agent experiences, integrations, permissions, data access, evaluations, identity, security, governance, and deployment readiness
Represent enterprise buyers, IT administrators, security teams, business leaders, developers, and end users in product and technical decisions
Identify adoption barriers, competitive gaps, and opportunities to improve evaluation, purchasing, deployment, management, and scaling of OpenAI products
Balance near-term customer needs and delivery commitments with long-term platform direction, technical quality, and responsible deployment
Coordinate enterprise launch readiness, including security and operational requirements, customer-facing dependencies, escalation paths, and post-launch follow-through
Drive alignment across Product, Engineering, Security, Safety, Legal, Design, and GTM with clear ownership, milestones, sequencing, and decision-making
Work with enterprise customers, design partners, and customer-facing teams to identify workflows, understand deployment friction, and turn recurring needs into scalable improvements
Define success through measurable improvements in enterprise activation, workflow quality, production readiness, sustained adoption, customer trust, and business impact
Improve execution through operating mechanisms, scalable tooling, and data- or AI-assisted workflows
Communicate program health, technical risks, recommendations, and tradeoffs to engineering teams and senior leadership

Requirements

What you’ll need

Strong track record leading complex technical programs across enterprise software, cloud platforms, developer products, or AI systems
Strong technical acumen across several areas including full-stack product systems, client technologies, API development, scalable architecture, and enterprise integrations
Track record of influencing architectural direction and technical decisions
Understanding of enterprise requirements such as SSO, SCIM, role-based access control, audit logging, data residency, compliance, and administrative controls
Understanding of how enterprises evaluate, buy, deploy, and govern software
Ability to connect technical architecture, hands-on problem-solving, customer conversations, strategic decisions, implementation details, product direction, and business outcomes
Strong product judgment across modern AI systems, including agents, connectors, tool use, retrieval or context, and evaluations
Understanding of tradeoffs across reliability, latency, cost, safety, and user experience
Sound judgment in ambiguous environments and ability to bring structure to complex work
Experience leading enterprise software launches involving security, identity, compliance, or deployment readiness is preferred
Clear communication, ability to build trust across functions, and ability to influence decisions without formal authority
Ability to work from the US office three days per week
Authorization to work in the country where the job is located, as required by the application

Benefits

Comp & perks

Offers equity
Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts
Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)
401(k) retirement plan with employer match
Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents)
Paid medical and caregiver leave (up to 8 weeks)
Flexible PTO for exempt employees and up to 15 days annually for non-exempt employees
13+ paid company holidays
Multiple paid coordinated company office closures throughout the year for focus and recharge
Paid sick or safe time
Mental health and wellness support
Employer-paid basic life and disability coverage
Annual learning and development stipend
Daily meals in our offices, and meal delivery credits as eligible
Relocation support for eligible employees
Charitable donation matching and wellness stipends may also be provided
Immigration and sponsorship support may be provided to new employees based on their unique circumstances