Consumer Lifestyle Communications Manager

OpenAI

PR professional shaping consumer perception of OpenAI's AI products. Developing compelling campaigns and narratives for technology that enhances everyday life through collaboration across teams.

Posted 7/27/2026full-timeSan Francisco • California • 🇺🇸 United StatesSeniorLead💰 $185,000 - $205,000 per yearWebsite

About the role

Key responsibilities & impact

Lead proactive user and seasonal storytelling that makes technology matter to everyday people.
Support communications campaigns that showcase ChatGPT’s distinctive benefits and capabilities for global consumer audiences.
Translate technical topics into clear, compelling narratives grounded in real-world impact.
Build trusted relationships with consumer and lifestyle media, and manage inbound press inquiries across a range of topics.
Partner with marketing, product, community, and global communications teams to deliver integrated campaigns.
Spot emerging cultural and consumer trends, and move quickly to turn the right moments into relevant, high-impact storytelling opportunities.
Identify compelling user stories worth telling to the world.

Requirements

What you’ll need

7+ years of PR and media relations experience, ideally with a strong background in consumer technology. In-house experience is a plus.
Experience with AI technologies—or a deep personal interest in the field.
Exceptional ability to translate complex technical information into clear, engaging communications for mainstream audiences.
A proven ability to build trusted relationships with press, executives, partners, and cross-functional teams.
A love of pitching and a track record of turning user stories into narratives that resonate.
A highly collaborative, low-ego working style suited to an experienced, fast-moving team.
Strong cultural instincts and the ability to spot emerging trends and move quickly on the right moments.
Sound judgment and a calm, solutions-oriented approach to complex, high-profile work.
Excellent written and verbal communication skills, with sharp editorial judgment.
Experience managing PR agency partners.
Experience working with paid talent.

Benefits

Comp & perks

Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts
Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)
401(k) retirement plan with employer match
Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)
Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees
13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)
Mental health and wellness support
Employer-paid basic life and disability coverage
Annual learning and development stipend to fuel your professional growth
Daily meals in our offices, and meal delivery credits as eligible
Relocation support for eligible employees
Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.