Extended Workforce Program Manager

OpenAI

Extended Workforce Program Manager responsible for improving OpenAI's extended workforce program. Managing vendor relationships and collaborating with cross-functional teams to optimize workforce operations.

Posted 7/23/2026full-timeSan Francisco • California • 🇺🇸 United StatesSeniorLead💰 $216,000 - $240,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive experience in managing extended workforce programs, including designing and implementing processes, systems, and controls. Proficient in leveraging operational data and metrics to enhance performance and ensure compliance within complex organizational structures.

Highest-signal resume keywords

Extended Workforce ManagementVendor Management System (VNDLY)Operational ComplianceProcess ImprovementStrategic Supplier Relationship Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Workforce OperationsAutomation ImplementationData AnalyticsWorkflow OptimizationProcess DesignSystem ControlsPerformance MetricsOperational ScalabilityDecision-Support ToolsRoot Cause Analysis

Soft Skills

Strategic ThinkingProblem SolvingJudgmentCollaborationAdaptability

Industry Keywords

Contingent WorkforceProcurement OperationsCompliance RequirementsWorker ClassificationCo-EmploymentData ProtectionService DeliveryOperational InsightsSupplier PerformanceAI-First Workforce

About the role

Key responsibilities & impact

Partner with the Head of Extended Workforce to set direction for assigned workstreams, then own their end-to-end execution by translating priorities into clear plans, milestones, and measurable outcomes.
Partner closely with the Extended Workforce Operations team and Global Compliance Lead to ensure program operations are efficient, scalable, and aligned with compliance requirements.
Advise hiring managers and business stakeholders on workforce solutions, exercising sound judgment across stakeholder experience, speed, cost, compliance, risk, and operational scalability.
Translate business needs, stakeholder feedback, and operational insights into improved workflows, automation, systems, reporting, and user experiences.
Identify, test, and implement practical applications of AI, automation, analytics, and decision-support tools that reduce manual work, improve decisions, and enable a more scalable operating model.
Identify root causes behind recurring operational challenges and build durable processes, systems, and frameworks that prevent them from recurring.
Manage strategic supplier relationships to drive optimal performance, strengthen service delivery, address gaps, and ensure partners continue to meet OpenAI’s evolving workforce needs.
Establish program health measures and operational insights that identify systemic issues, inform priorities, and drive measurable improvements in service, efficiency, adoption, supplier performance, and risk.
Lead the rollout and adoption of new processes and tools, coordinating testing, documentation, training, communications, and success measurement.
Independently resolve complex workforce requests and escalations while balancing business needs, worker experience, cost, compliance, and risk.
Raise the quality and consistency of execution across the program by developing reusable practices, decision frameworks, documentation, and tools that help the broader team operate more effectively.

Requirements

What you’ll need

Have 7+ years of progressive experience in extended workforce, contingent workforce, procurement operations, workforce operations, or a related field.
Have substantial client-side experience building and operating an extended workforce program within a complex organization, including personally designing, implementing, and continuously improving its processes, systems, controls, and operating model. This is a core requirement.
Have experience scaling workforce processes, systems, automation, reporting, and service delivery, including hands-on experience with VNDLY or a similar Vendor Management System.
Are a strong operator who enjoys getting into the details, solving problems directly, and building solutions rather than relying on suppliers or external partners to do the heavy lifting.
Combine strong judgment and strategic thinking with a willingness to remain deeply involved in execution, using operational data and workforce metrics to prioritize work and improve performance.
Understand the legal, compliance, and operational considerations associated with extended workforce programs, including worker classification, co-employment, tenure, location, access, and data protection.
Build trusted partnerships across Procurement, Finance, Legal, People, Security, Privacy, Enterprise Technology, suppliers, and business stakeholders.
Bring deep knowledge of extended workforce engagement models and the operational considerations associated with each.
Are curious, adaptable, and excited to grow your scope while helping the team rethink how extended workforce programs operate in an AI-first world.

Benefits

Comp & perks

Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts
Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)
401(k) retirement plan with employer match
Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)
Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees
13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)
Mental health and wellness support
Employer-paid basic life and disability coverage
Annual learning and development stipend to fuel your professional growth
Daily meals in our offices, and meal delivery credits as eligible
Relocation support for eligible employees
Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.