Strategic Program Manager

OpenAI

Strategic Program Manager designing and scaling executive engagement programs for OpenAI's enterprise accounts. Building key customer relationships and driving strategic initiatives in collaboration with leadership.

Posted 7/21/2026full-timeSan Francisco • California • 🇺🇸 United StatesSeniorLead💰 $279,000 - $310,999 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in building and executing executive engagement strategies that drive customer and commercial impact, with a strong focus on synthesizing complex information into actionable insights for C-suite interactions. Proven ability to coach and influence teams while maintaining strong relationships across global organizations.

Highest-signal resume keywords

Executive Engagement StrategyC-Suite Customer PartnershipSales Strategy DevelopmentProgram Building and Operating ModelsCoaching and Influencing Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Enterprise TechnologyStrategic Accounts ManagementSales StrategyManagement ConsultingCustomer SuccessExecutive Briefing DevelopmentProgram MeasurementComplex Information SynthesisAccount PlanningMarket Engagement

Soft Skills

Commercial JudgmentExecutive PresenceCoaching SkillsInfluencing SkillsIntellectual Curiosity

Industry Keywords

High-Stakes EnvironmentsGlobal OrganizationsAI AdoptionCustomer OutcomesCross-Functional Collaboration

About the role

Key responsibilities & impact

Build the Global Executive Engagement Program
Define the strategy, operating model, governance, and success measures for executive engagement across OpenAI's priority accounts, regions, and strategic moments.
Develop a scalable framework for determining where executive involvement will create the greatest customer and commercial impact.
Build repeatable playbooks for executive sponsorship, account planning, customer follow-through, advisory forums, executive events, and global market engagement.
Maintain visibility into executive relationship coverage, commitments, risks, and opportunities across priority accounts.
Establish the operating cadence that aligns Sales leadership, account teams, and executives around upcoming engagements, decisions, and follow-through.
Lead the strategy and execution for marquee executive engagement moments—including Davos, Sun Valley, and other C-suite convenings—ensuring each has clear commercial objectives and measurable outcomes.
Own the end-to-end strategy and execution for high-stakes executive customer and partner engagements, from qualification and preparation through meeting design and post-meeting execution.
Translate complex account dynamics, customer priorities, competitive context, and OpenAI strategy into concise, decision-ready executive briefings.
Partner with account teams to define engagement objectives, executive attendees, customer value propositions, and desired business outcomes.
Coach sales leaders and account teams on executive presence, strategic storytelling, executive relationship mapping, and engagement planning.
Act as a trusted extension of the CRO, representing the Office of the CRO in cross-functional planning, operating forums, and selected customer engagements when appropriate.
Prepare the CRO for major customer meetings, strategic decisions, market visits, and executive events.
Synthesize complex information into clear recommendations, tradeoffs, and action plans for the CRO and Revenue Leadership Team.
Lead high-priority cross-functional initiatives on behalf of the Office of the CRO.
Build strong operating rhythms across the Office of the CRO, including planning cycles, executive communications, priority tracking, and accountability.
Surface insights from executive conversations and strategic accounts to inform Product, GTM Strategy, Customer Success, Marketing, Communications, Research, and executive leadership.
Partner across functions to ensure executive engagements reflect OpenAI's strategic priorities and strongest customer narratives.
Expand executive relationships across priority accounts by orchestrating the right mix of OpenAI leaders, account teams, and ecosystem partners.
Measure program success through executive engagement, relationship health, strategic opportunity progression, customer outcomes, and commercial impact.
Capture repeatable executive engagement best practices and customer insights that strengthen the broader GTM organization.

Requirements

What you’ll need

10+ years of experience in enterprise technology, strategic accounts, executive engagement, sales strategy, management consulting, customer success, chief of staff, or another senior commercial operating role.
Demonstrated success partnering directly with C-suite customers and senior executives in complex, high-stakes environments.
Strong commercial judgment and a deep understanding of how enterprise opportunities are shaped, advanced, and closed.
Exceptional ability to synthesize complex information into clear executive narratives, recommendations, and customer-facing materials.
Proven experience building scalable programs and operating models across Sales, Product, Marketing, Customer Success, and executive leadership teams.
Sound judgment and executive presence, with the ability to serve as a trusted proxy for senior leadership when appropriate.
Strong coaching and influencing skills that elevate how teams prepare for and execute executive engagements.
Experience operating across global organizations, cultures, industries, and fast-moving priorities.
Intellectual curiosity about AI, enterprise transformation, and the evolving needs of customers adopting AI at scale.

Benefits

Comp & perks

Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts
Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)
401(k) retirement plan with employer match
Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)
Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees
13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)
Mental health and wellness support
Employer-paid basic life and disability coverage
Annual learning and development stipend to fuel your professional growth
Daily meals in our offices, and meal delivery credits as eligible
Relocation support for eligible employees
Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.