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Technical Deployment Lead, Forward Deployed Engineering
OpenAITechnical Deployment Lead orchestrating customer delivery and technical execution for OpenAI's engineering team. Driving production deployments, adoption, and partnerships with client teams in a hybrid work model.
About the role
Key responsibilities & impact- Own the technical delivery plan for multiple interdependent workstreams. Translate business objectives into a roadmap with milestones, dependencies, and acceptance criteria.
- Run day-to-day engineering execution. Track and drive delivery across OpenAI FDE and customer teams. Keep progress unblocked and sequenced. Make real-time trade-offs on scope and priority to protect the critical path.
- Embed with customer teams to land production deployments and drive adoption. Map workflows, shape tools/integrations, and translate requirements into a delivery plan. Lead onboarding, adoption, and change management.
- Partner with Product and Research so platform components and research workstreams land in time to support deployment goals.
- Codify solution patterns and evals. Extract reusable patterns and package field signals to improve product and models.
- Own value cases and ROI. Set impact hypotheses, baselines, and KPIs; run pre-/post-deployment measurement and report to exec sponsors.
Requirements
What you’ll need- 7+ years of customer‑facing technical delivery leadership.
- Track record of successfully leading large, complex, high-stakes customer engagements where customer outcomes depended on tight coordination and fast decision making, ideally involving AI.
- Excel in high ambiguity environments. Know how to simplify complex and dynamic work.
- Move fluidly between system level understanding and execution level detail; can dive into customer workflows/data, map constraints, sketch architectures and move ambiguous problems to shipped systems.
- Think strategically and pattern-match. Able to step back from execution detail, recognise broader trends across deployments, and connect customer needs to scalable, reusable solutions.
- Have strong technical fluency and sharp sequencing instincts. Confident discussing technical details, pressure-testing architectures, and making trade-offs.
- Have shipped AI/LLM systems. You understand solution patterns, integration basics, and production pitfalls.
- You’re a translator with executive presence. You make complex technical trade-offs legible to business leaders and convert strategy into day-to-day technical execution.
- Enjoy being onsite with customers to accelerate delivery (often 25-50%, sometimes higher).
- Have expertise in at least one major sector (e.g., healthcare, energy, financial services, semiconductors, IT) to elevate solution framing and credibility.
Benefits
Comp & perks- Relocation assistance
- Travel up to 50%
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Technical FluencySolution PatternsIntegration BasicsKPI MeasurementWorkflow MappingArchitecture SketchingTrade-Off AnalysisExecution Level DetailCustomer Workflow AnalysisProduction Pitfalls
Soft Skills
Executive PresenceSimplifying ComplexityFast Decision MakingAdaptability in AmbiguityCommunication Skills