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Compensation Operations Manager
OpenAICompensation Operations Manager at OpenAI overseeing operational infrastructure for global variable compensation programs. Focus on driving scalable commission policies and maintaining compliance across teams.
About the role
Key responsibilities & impact- Administer compensation plans, quotas, credits, adjustments, exceptions, and payout processes.
- Design and maintain scalable processes that ensure accurate and efficient compensation administration.
- Implement and maintain compensation policies, ensuring that all program rules are consistently applied across GTM teams.
- Manage field support triaging for compensation-related inquiries, streamlining communication between GTM personnel and back-office teams.
- Execute recurring compensation payout cycles, reconciliations, and operational close processes.
- Execute compensation letter generation, distribution, tracking, and record management.
- Partner with Legal, HR, and Finance to support governance, approvals, compliance, and audit requirements.
- Develop reporting, dashboards, and quality assurance processes to improve visibility and accuracy.
- Serve as a key point of contact for compensation-related field questions and inquiries.
- Build and maintain support resources, FAQs, documentation, and intake processes.
- Partner with Enablement and Sales Leadership to improve understanding, adoption, and trust in compensation programs.
Requirements
What you’ll need- 8+ years of experience in compensation operations, sales operations, revenue operations, finance operations, or related operational roles.
- Deep experience administering variable compensation programs at scale.
- Strong experience with compensation systems and operational tooling.
- Experience executing payout cycles, quota workflows, plan administration, and compensation governance.
- Demonstrated ability to build and improve scalable operational processes in high-growth environments.
- Strong cross-functional stakeholder management and communication skills.
- Strong analytical, systems, and problem-solving capabilities.
- A hands-on approach with a high level of accuracy, ownership, and attention to detail.
- Comfort balancing strategic context with day-to-day operational execution.
Benefits
Comp & perks- Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts
- Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)
- 401(k) retirement plan with employer match
- Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)
- Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees
- 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)
- Mental health and wellness support
- Employer-paid basic life and disability coverage
- Annual learning and development stipend to fuel your professional growth
- Daily meals in our offices, and meal delivery credits as eligible
- Relocation support for eligible employees
- Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Compensation AdministrationPayout Cycle ExecutionQuota Workflow ManagementOperational Process DesignCompensation Governance
Soft Skills
Communication SkillsAttention to DetailOwnership